Back Office Coordinator

Posted:
9/2/2025, 8:06:13 AM

Location(s):
Dallas, Texas, United States ⋅ Texas, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Hours of Work :

8-5

Days Of Week :

M-F

Work Shift :

Job Description :

Your Job:

We need high-performing, experienced, and passionate administrative assistant professionals to provide general office and secretarial services to include basic filing, reception, telephone, and word processing responsibilities. If you're driven to create an outstanding patient experience, you'll really shine here.

Your Job Requirements:

•   High school diploma or equivalent required; Bachelor's degree preferred.
•   2-3 years of related office experience.

 Your Job Responsibilities:

•   Communicate clearly and openly
•   Build relationships to promote a collaborative environment
•   Be accountable for your performance
•   Always look for ways to improve the patient experience
•   Take initiative for your professional growth
•   Be engaged and eager to build a winning team

Additional Requirements:

  • Assist office manager with operation and management of back office for facilities with five (5) or more physicians.
  • Duties and responsibilities (this list may not include all of the duties assigned.)
  • Maintain strictest confidentiality; performs all Medical Assistant duties as required.
  • Assist the Office Manager in developing and implementing clinical policies and procedures.
  • Advise Office Manager of problems and concerns in the facility and participate in problem solving.
  • Advise and delegate duties to back office staff members as assigned.
  • Monitors education certifications of nursing and clinical staff to assure legislative compliance.
  • Responsible for pharmaceutical handling system upgrade and compliance.
  • Schedule monthly back office staff meetings. 8. Assists with problems in diagnostic and procedural coding.
  • Attends meetings and performs other duties as assigned by the Office Manager.
  • Assists in care and upkeep of department equipment and supplies, including calibration and record keeping in accordance with current policy and procedures.
  • Completes projects assigned by Office Manager in a timely and effective manner.
  • Participates in interviewing applicants and provides information to Practice Manager for hiring decisions and employee performance evaluations.
  • Trains MAs and others, serves as a resource to other clinical staff and maintains training and orientation material for MAs and others.
  • Participates in continuing education and other appropriate activities to maintain professional competence.
  • Performs lead duties for back-office staff to ensure optimal patient flow and excellent customer service in accordance with company policies, practices and procedures. Works with other staff members to foster a team approach to achieve the highest quality of patient care and staff cooperation. Supports the clinic efficiency and cohesion.
  • Follows established policies and procedures.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

  • 150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
  • Top 10 Military Friendly® Employer, Gold Designation, 2023
  • Top 10 Military Spouse Friendly® Employer, 2023

METHODIST HOSPITALS OF DALLAS

Website: https://methodisthealthsystem.org/

Headquarter Location: Dallas, Texas, United States

Employee Count: 5001-10000

Year Founded: 1927

IPO Status: Private

Industries: Biotechnology ⋅ Fitness ⋅ Health Care ⋅ Medical