Posted:
11/5/2024, 4:00:00 PM
Location(s):
Merrylands, New South Wales, Australia ⋅ New South Wales, Australia
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Business & Strategy ⋅ Sales & Account Management
Job Summary
We're Australia's leading telecommunications and technology company. With a global presence in more than 22 countries, we have a strong global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
We are committed to making Telstra the best place to work and creating a diverse and inclusive workplace that works for everyone.
What is the focus of the role?
Our TBTC Business Technology Advisors (BTA), plays an important role in providing project and technical support to our account management team, as well as developing and maintain relationships within the TBTC channel and strategic technology partners.
The primary activity for a BTA is to be consistently engaged with the portfolio through regular collaboration with the AM team to assist with identifying new opportunities and developing suitable solutions and your daily plan would be built around these types of engagements. This activity would include scheduled interactions with AM’s, customer presentations (VC and face to face), consistent engagement with TBTC strategic partners and internal stakeholders, as well as dedicated time to assist with building solution commercials and proposals.
In a typical day you will have scheduled sessions with AMs to discuss customer opportunities and potential solutions, as well as partners and internal TBTC stakeholders to provide advice and consultation on new business opportunities and upcoming changes to technology and release strategies.
FY24 is the year of growth and as a team we have a laser sharp focus on our four pillars:
As a Business Technology Advisor (BTA) at TBTC you will report into the Sales Lead and Centre Lead and provide support to the broader account management team. Utilising your passion for technology and excellent customer service skills, you create the ultimate experience and turn our customers into loyal Telstra fans who support our TBTC.
You provide advanced solutions and best practice guidance, make decisions based on your commercial acumen and understanding of the market, coordinate with other departments to actively listen to customer’s concerns and support sales and marketing teams to turn our business goals into a reality.
You will always put the customer first and support our pillars of Customer Obsession, Brilliant People and Partnerships, Responsible Growth and Returns and Execution Excellence.
What you need to thrive in this role
If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!
We encourage applications from people of all abilities and backgrounds - including Aboriginal and Torres Strait Islander peoples, the LGBQTI+ community, linguistically diverse, and people living with disability. When you apply, you can choose to note the pronouns you use and /or any reasonable adjustments needed to take part equitably during the interview process. Visit
www.telstra.com.au/careers/diversity-and-inclusion or email us at noting your preferred method of contact
Website: https://telstra.com.au/
Headquarter Location: Bundoora, Victoria, Australia
Employee Count: 251-500
Year Founded: 2000
IPO Status: Public
Industries: Asset Management ⋅ Credit ⋅ Finance ⋅ Financial Services ⋅ FinTech ⋅ Personal Finance