We’re looking for an experienced account manager to join us on a 6 month fixed term contract - who is passionate about technology and keen to be part of an agency and team with ambitious ideas. You will be working as a core part of the cross-functional team and be one of the main point of contact for our client. You will work closely with the Senior Account Manager, Business Director, the wider CRM team to lead data-driven CRM campaigns to support activity for our automotive client in the UK.

What you’ll be doing:

• Be a key client point of contact for the CRM team across our clients
• Working with key clients you will understand and interpret their brief, challenging the ask when necessary to ensure we are always delivering the best solution, pulling in other members of the team as and when required
• Writing and contributing to briefs, as well as interpreting information and developing insights to assist in the CRM process
• Participating in and running status meetings with clients and partner agencies where required
• Includes ownership of key documentation including status reports and PO trackers.
• You’ll be presenting work to clients, taking and challenging feedback when necessary and managing the full end-to-end campaign process including all required updates
• Developing close working relationships with partner agencies within the joint venture structure to facilitate knowledge sharing and greater channel cohesion for clients
• Also be working with the data team you will support data strategy development to ensure the optimum audience for CRM communications
• Working closely with internal resourcing teams to manage cross-functional resource requirements on projects including creative, strategy, and data.
• Working closely with the finance teams estimating/reconciling own projects and ensuring projects are delivered within budget, as well as supporting with end of month invoicing
• Ensuring campaign strategies are technically feasible within the CRM system
• Troubleshooting ad hoc issues and requests and issues
• Contributing to and supporting on larger strategic opportunities

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