Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Consultant of Audit Operations participates in executing the strategic vision of the Department. Assists with staffing, scheduling, budgeting, forecasting, engagement status, quality assessments, presentations to management, and training.

Job Description

Core Responsibilities

What You Deliver

• Contributes to aspects of the Audit Operations process including management reporting, key performance metrics, budget, quality assurance, benchmarking, audit methodology, and tools.
• Prepares content and production for senior executive presentations and updates to the Audit Committee.  
• Assists in the development of the quarterly key performance metric package for CGA deliverables (e.g., quality, timeliness, MAP status).
• Contributes to overall planning efforts for CGA initiatives (e.g., 5 year plan, capacity review), timeline, and approach.
• Supports the CGA department in logistic operations for events and meetings throughout the audit cycle.
• Prepares clear and well-organized Audit Operations deliverables documenting root-cause and work performed.
• Supports quality assurance activities for the department such as policies and procedures, quality assurance and peer reviews, and client surveys.
• Identifies opportunities for improvement to audit methodology, tools, and training. 
• Supports department objectives and performs other duties and responsibilities, as assigned.

How You Deliver

• Stays current on relevant business risks (e.g., current events, audit trends, cyber security, etc.)
• Utilizes creative thinking, individual initiative, and flexibility in prioritizing and completing tasks.
• Demonstrates the ability to work in a complex, dynamic, and fast-paced environment.
• Acts in accordance with stated CGA and company policies and practices, and maintains the highest degree of integrity in all activities and interactions.
• Displays regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), as necessary.

How You Partner

• Exhibits strong interpersonal skills including written and verbal communications, and an ability to collaborate with others.
• Shows respect to other team members and clients in all interactions.
• Demonstrates a willingness to assist other team members in areas outside of direct assignments when necessary. 
• Collaborates in a virtual environment to complete projects with team members in various locations.

How You Develop

• Exhibits a commitment to continuously self-improve by working with leadership to leverage strengths and focus on areas of development. 
• Gain knowledge of basic data analytics and cyber security concepts.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Business Operations, Communication, Microsoft Office, Organizing, Teamwork

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.