Responsibilities:

• Candidates will operate within a team environment, supporting various operational processes. Process all regular, restricted and legal transfers, which include processing of payments and receivables.
• Ensure transactions are processed efficiently, act as a SME (subject matter expert) and recommend process improvements.
• Individuals will be cross trained on other internal roles, to provide secondary or back-up coverage during high volume periods or changes swap in to the internal areas in base of business needs (Funds Transfer Processing areas, MIFT Process Operator, etc.) this always in comply with the internal Policies and Controls established by Citi.
• Individuals should be comfortable functioning in a fast-paced environment with multiple client and industry cutoffs and flexible to adapt to a different shifts and process to accomplish the business needs.
• We encourage team members to recommend solutions that improve quality and efficiency and reduce risk of operational errors. Evaluate and recommend solutions to problems through data analysis, technical experience and precedent
• Contribute to and collaborate with payments operations projects as needed
• Develop comprehension of how the payments operations team interacts with others in accomplishing objectives
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of experience in a related role
• Demonstrated experience with payments management processing and transaction services
• Effective verbal, written, communication and analytical skills
• Effective management, influencing and relationship skills
• Fundamental comprehension of financial industry regulations
• Proficient in English
• Portuguese is a MUST.

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Perform the review and execution of complex transactions, transfers, payments, and receivables-related operational activities.
• Provide analytical and operational support for CSC Cash Operations in LATAM.
• Ensure transactions are processed accurately and efficiently, adhering to Service Level Agreements (SLAs).
• Act as a subject matter expert in core payment processes, guiding less experienced team members when applicable.
• Collaborate closely with the Transaction Services team and other internal partners to ensure seamless operations.
• Monitor adherence to internal strategies, policies, procedures, and processes.
• Identify opportunities to apply technical knowledge for recommending and implementing process improvements to enhance efficiency and reduce risk.
• Contribute to completing team deliverables effectively and on time.
• Ensure compliance with all relevant internal and external regulatory requirements.

------------------------------------------------------

Job Family Group:

Operations - Transaction Services

------------------------------------------------------

Job Family:

Cash Management

------------------------------------------------------

Time Type:

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.