Principal Account Strategist

Posted:
3/10/2026, 9:36:11 AM

Location(s):
New York, New York, United States ⋅ New York, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Remote

About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role:

The Principal Account Strategist is a highly influential, individual contributor role responsible for driving the long-term success and expansion within Netomi’s most complex Strategic and Enterprise (Fortune 100) accounts. This role demands a relentless mentality—someone who can get on the ground, navigate large, siloed organizations, secure buy-in across multiple executives and departments, and execute a program to deliver transformative business value. This is an opportunity to help shape the future of Enterprise GenAI.

You'll be working with cutting-edge technology, a collaborative team, and real-world challenges that matter.
In order to ensure a fair and equitable recruitment process, Netomi requests that all applicants refrain from using any artificial intelligence language model to generate application responses and/or content. Any application that is found to have been a product of using such tools may be excluded from consideration.

Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here.

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Netomi

Website: http://netomi.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 51-100

Year Founded: 2015

IPO Status: Private

Last Funding Type: Series B

Industries: Artificial Intelligence (AI) ⋅ Customer Service ⋅ Digital Marketing ⋅ Enterprise Software ⋅ Machine Learning ⋅ SaaS ⋅ Software