Relief Clinical Supervisor

Maine Crisis Line
 

The Opportunity Alliance is seeking Relief (per diem) Clinical Supervisors to join the Maine Crisis Line Program.

The Maine Crisis Line is part of our continuum of crisis intervention and stabilization services and provides 24- hour telephone & text/chat response for adults, families and children during a mental health crisis. Trained crisis call specialists answer the line and provide free and confidential telephone support and stabilization 24 hours a day, 7 days a week. Our main goal is to help callers through whatever crisis they are in and support them through it. If the caller requires a face-to-face crisis assessment, call specialists warm transfer the caller to the appropriate District Mobile Crisis Response Organization (see districts to the right under Resources).

The Clinical Supervisor:

• Oversees the Crisis Call Specialists remotely by providing clinical support and assistance in the moment to address the various crisis calls and text/chat messages that are received.
• Provides quality, in-the-moment and follow up clinical consultation and administrative support by providing leadership
• Support with assessing risk of clients, triaging needs of clients and ensuring appropriate referral and service delivery
• Reviews cases with staff and provides clinical guidance 
• Acts as a clinical resource regarding mental health and substance use
• Works collaboratively with the Crisis Response Services in the state of Maine. 

We are seeking individuals who have some crisis work experience who can think outside the box to find solutions to challenging scenarios. We are looking for a team player who is empathetic and can work independently and be flexible with schedule. 

Schedule: This is a per diem, hourly paid position. There is no set schedule and hours cannot be guaranteed. 

Location: This has the ability to be a remote position (from Maine), or can work from South Portland office. Must be capable of coming to and from our Headquarters in South Portland, Maine for orientation. 

Qualifications: 

• Master’s Degree in social work or a related field required. 
• Licensed Clinical Social Worker or Licensed Clinical Professional Counselor preferred; Minimal of Clinical Conditional required. 
• MHRT-CSP certification or ability to achieve within 30 days of employment required. 
• Ability to work flexible hours including weekends, evenings, and occasional overnights required. 
• 1-3 years of supervisory experience in the field of Social Work, preferred. 
• Call Center experience preferred but not required – training will be provided. 
• Experience in clinical psychiatric assessment of patients and ability to document assessments in a concise and comprehensive manner acquired in internship or prior employment preferred. 
• Ability to make clinical decisions autonomously. 
• Must possess and be able to demonstrate excellent organizational skills. 
• Special skill areas: technical literacy, comprehensive knowledge of DSM-V, excellent oral and written communication skills and demonstrated team effectiveness and consensus building. 
• Demonstrated computer proficiency. 
• Contracts that have Rider D: Must be able to successfully pass a criminal background, child protective service check & sex offender check. 
• Must not be on the state or federal suspension and disbarment list. 
• Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing, and lifting up to 10 pounds. 
• Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility.

Benefits: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year 
• Excellent medical benefits at very reasonable cost 
• Dental and Vision insurance options 
• Agency paid basic life insurance and STD & LTD disability insurances 
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits

Who we are…

The Opportunity Alliance is “Helping People Reach for a Brighter Future”.

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

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The Opportunity Alliance is an affirmative action / equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

If you are viewing this posting on a third-party site, please visit our website at https://opportunityalliance.wd1.myworkdayjobs.com/Careers to apply.

Please submit a cover letter and resume along with your application.

Thank you!