Business Analysis Manager - Business Everyday Banking

Posted:
10/31/2024, 5:00:00 PM

Location(s):
Hà Nội, Vietnam

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy

Job Posting End Date:

Worker Type:

Fixed Term (Fixed Term)

ABOUT THE JOB

We are seeking motivated Business Analyst Manager to join our talented teams in delivering an unprecedented user experience across our customer and banker journey.

As a BA Manager, you will support a team of Senior Business Analysts on their various projects; including workload and capacity management, ensuring consistency in ways of working and a growing maturity in how Business Analysis is conducted at NAB. You will work with a variety of key stakeholders such as Product Owners, Fellow BA’s, Solution Architects, Solution Designers, and the scrum team to refine and socialise detailed requirements as well as Maximise the value being delivered by ensuring all features and stories are aligned to business value.

YOUR JOB RESPONSIBILITIES

Business Analysis Practice 

  • Extend the support to Head of BA from Australia in managing the workload and capacity requirements in Vietnam for the sub-domains within Business Everyday Banking

  • Use a consultative approach to define best practices for Business Analysis in collaboration with Head of BA in Australia.

  • Support Data collation, deep analysis and data interpretation/communication for informed decision making across complex environments.

  • Ownership of as is/to be process maps, interaction models, customer journey maps and environments aligned to enterprise process architecture, applied within complex environments.

  • Understanding of SCRUM ceremonies and guide the Vietnam team on setting up of scrum boards, manage and track work across the sprints.

  • Lead and focus on the development of team members.

  • Ensure that standards are set, agreed, and achieved to support successful delivery of projects.

Planning & Management

  • Collaborates with Head of Business Analysis in Australia and key stakeholders across business and technology to complete the required artefacts and capture necessary inputs.

  • Works with the team to produce high fidelity estimates by providing crystal clear requirements definitions.

  • Proactive around risks, issues, blockers and raises them as soon as possible.

  • Constantly looks for opportunities to improve the overall process. • Improve engagement within team & with Australian members

YOUR SKILLS AND EXPERIENCE

  • At least 12 years of experience in Business Analyst, 5 years in leading BA team (8-10 members). • Have background in banking or financial services.

  • Building strong stakeholder relationships and delivering customer-centric solutions (e.g. customer centric view of product development).

  • Planning and prioritising commitments aligned with organisational goals (e.g. prioritization of product development process).

  • Managing team performance and building team engagement activities.

  • Have knowledge of the principles, components, and features of Agile methodology; and an ability to apply this methodology to manage development processes.

  • Adapting approach and demeanour in real time to match the shifting demands of different situations.

  • Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply this across diverse situations

THE BENEFITS AND PERKS 

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits. 

1. Generous compensation and benefit package  

  • Attractive salary  

  • 20-day paid annual leave and 7-day paid sick leave 

  • 13th month salary and Annual Performance Bonus 

  • Premium healthcare for yourself and family members 

  • Monthly allowance for team activities 

  • Premium welcome kit and occasional gifts of appreciation 

  • Extra benefits on your work anniversary 

2. Exciting career and development opportunities   

  • Large scale products with modern technologies in banking domain 

  • Clear roadmap for career advancement in both technical and leadership pathways 

  • Access to digital learning platform such as Udemy 

  • Consistent and high-quality leadership training through the Distinctive Leadership program (DLP) 

  • Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers) 

  • Sponsored English course with native teachers 

  • Opportunity for training in Australia 

3. Professional and engaging working environment   

  • Hybrid working model and excellent work-life balance 

  • State-of-the-art & modern Agile office 

  • Food and beverages in the office pantry 

  • Employee Assistance Program to improve your physical and mental health 

  • Annual team activities and company events 

  • A solid and talented team behind you – great people who love what they do 

 

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE 

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow. 

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process. 

 

CLOUD-FIRST  

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!  

If this excites you, let's have a chat over a cup of coffee! 

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NICV offers you a flexibility to balance your work - life, the opportunity to grow as professionals and people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

It's a good time to see what you can find at NAB as a

Business Analysis Manager - Business Everyday Banking

CLOUD FIRST

NAB is undergoing an exciting "Cloud First" technology transformations by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it's not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Out passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

If this excites you, let's have a chat over a cup of coffee!