Job Posting End Date:

Worker Type:

Fixed Term (Fixed Term)

ABOUT THE JOB

We are seeking motivated Business Analyst Manager to join our talented teams in delivering an unprecedented user experience across our customer and banker journey.

As a BA Manager, you will support a team of Senior Business Analysts on their various projects; including workload and capacity management, ensuring consistency in ways of working and a growing maturity in how Business Analysis is conducted at NAB. 

You will work with a variety of key stakeholders such as Product Owners, Fellow BA’s, Solution Architects, Solution Designers, and the scrum team to refine and socialise detailed requirements as well as Maximise the value being delivered by ensuring all features and stories are aligned to business value.  

YOUR JOB RESPONSIBILITIES

Business Analysis Practice 

• Extend the support to BA Manager from Australia in managing the workload and capacity requirements in Vietnam for the sub-domains within BEB- Business Everyday Banking. 

• Use a consultative approach to define best practices for Business Analysis in collaboration with BA Manager in Australia. 

• Support Data collation, deep analysis and data interpretation/communication for informed decision making across complex environments.

• Ownership of as is/to be process maps, interaction models, customer journey maps and environments aligned to enterprise process architecture, applied within complex environments.

• Understanding of SCRUM ceremonies and guide the Vietnam team on setting up of scrum boards, manage and track work across the sprints.

• Lead and focus on the development of team members. 

• Ensure that standards are set, agreed, and achieved to support successful delivery of projects. 

User Story Definition: 

• Assists the Product Owner to define and own the value definition of Stories, including facilitating and influencing the prioritisation of the backlog.

• Expert in translating end user / customer insights into Stories complete with Acceptance Criteria, which can easily be understood by the Development Team. 

• Provides discipline, rigor and technical skills to the requirements definition and validation process. 

Planning & Engagement:

• Collaborates with Business Analysis Manager in Australia and key stakeholders across business and technology to complete the required artefacts and capture necessary inputs. 

• Works with the team to produce high fidelity estimates by providing crystal clear requirements definitions. 

• Typically works ahead of the Team to elicit requirements for the next Sprint's Stories. 

• Shared accountability with other Team Members to help refine the Backlog and estimate the Initiatives, Features and Stories at the planning meetings. 

• Proactive around risks, issues, blockers and raises them as soon as possible. 

• Constantly looks for opportunities to improve the overall process. 

• Available to the team to answer questions relating to product requirements and works with the team to breakdown Stories and translate business requirements into terms that Developers will understand. 

YOUR SKILLS AND EXPERIENCE

• Customer Focus: Building strong customer relationships and delivering customer- centric solutions (e.g. customer centric view of product development). 

• Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes /failures as learning fodder. 

• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. 

• Plans & Aligns: Planning and prioritising commitments aligned with organisational goals (e.g. prioritization of product development process). 

• Collaborates: Building partnerships and working with others to meet shared objectives, including the ability to facilitate team input and drive co-development of product design.

• Cultivates Innovation: Creating new and better ways for the organization to be successful. 

• Decision Quality: Making good and timely decisions that keep the organisation moving forward. 

• Situational Adaptability: Adapting approach and demeanour in real time to match the shifting demands of different situations. 

• Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving problems, across diverse situations.

• Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply this across diverse situations. 

• Customer Behaviour and Preferences: Ability to predict and motivate the behaviours and preferences of existing and desired future customers. 

• Initiative Justification: Ability to justify expenditures by identifying cost, benefits, ROI, opportunities, and risks; knowledge of desirability, viability and feasibility concepts

• Product Design & Development: Knowledge of product features and ability to design and develop a new product, technology, or service from concept through to production.

• Requirements Analysis: Ability to elicit, analyse and record required business functional and non-functional requirements. 

• Group Facilitation: Ability to design and facilitate a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome. 

• Agile Methodologies: Knowledge of the principles, components, and features of agile methodology; and an ability to apply this methodology to manage development processes.

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NICV offers you a flexibility to balance your work - life, the opportunity to grow as professionals and people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

It's a good time to see what you can find at NAB as a

Business Analysis Manager - Business Everyday Banking

CLOUD FIRST

NAB is undergoing an exciting "Cloud First" technology transformations by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it's not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Out passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

If this excites you, let's have a chat over a cup of coffee!