Yardi Application Support Manager

Posted:
11/26/2024, 8:57:43 AM

Location(s):
Massachusetts, United States ⋅ New York, New York, United States ⋅ Philadelphia, Pennsylvania, United States ⋅ Boston, Massachusetts, United States ⋅ California, United States ⋅ New York, United States ⋅ Pennsylvania, United States ⋅ Los Angeles, California, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Are you interested in joining an in-demand rapidly growing practice with experienced professionals of diverse backgrounds?

Do you enjoy serving and working collaboratively with your clients, and would you look forward to playing a vital role in supporting their businesses from an operational and financial reporting perspective?

Are you looking to enhance your technical knowledge of complex fund terms, technical accounting issues and fund structures in the private equity / alternative investments i.e. real assets / credit / infrastructure industry? 

Are you looking for a career that will provide you with interesting and varied professional growth opportunities?

If so, RSM's Fund Services Plus is the right fit for you!

RSM is looking for a Manager to join our RSM Fund Services+ practice’s Product & Technology Team. Changing economies, new accounting policies and evolving tax regulations mean that business and professional services firms face an ever-changing business landscape. With more than 80 years of industry expertise, RSM has helped thousands of firms to achieve their business & technology objectives. At RSM, our deep industry experience and focus, as well as our competitive advantage through our cutting-edge technology and innovation, defines our commitment to quality, making RSM a First Choice Advisor to our clients serving the financial services (i.e. Private Equity, Real Assets, Credit, Infrastructure etc. Alternative Investments…), technology, life sciences, and manufacturing industries.

Specific Responsibilities:

  • Implement end-to-end Yardi Investment Suite (i.e. Investment Accounting, Investment Management, Investor Services, Debt Management, Investment Manager,…) Software solution for fund, corporate, investor & investment, portal, business intelligence and portfolio monitoring.
  • Work with current fund and investment accounting team in their immediate requirements to train & support the Yardi Systems software technology.
  • Assist current fund and property accounting team in co-sourcing environment of clients' technology systems, specifically Yardi.
  • Developing custom reporting and usage optimization within Yardi and other related business application systems in RSM outsourcing technology eco-system (e.g. Bill.com, NetSuite, Sage Intacct, Tallie Emburse, Kyriba, Workiva, Blackline, PowerBI, Alteryx, SQL, Python, VBA for Excel etc.)
  • Design, configure, maintain demo environments for demonstrations, onboarding and implementations to internal team members, existing and prospective clients.
  • Develop standards, policies, procedures, and manuals to support training and operational processes.
  • Document, develop, implement, maintain, and deliver training on Yardi Systems software and provide oversight solutions to internal end-users and external clients.
  • Assist in developing integration between RSM technology platforms, including but not limited to treasury workstations (Bill.com, Tallie Emborse, Kyriba), portfolio monitoring and reporting (Workiva), business intelligence (Power BI), reconciliation and financial close (Blackline), PartnerSight (tax), and others as deemed applicable.
  • Assist the Fund Administration sales process including RFP / RFI responses, price new business deals, propose client fee schedules and present company’s qualifications to the clients.
  • Deliver advisory services related to client technology stack and related opportunities for improvements.
  • Assist with designing solutions for clients financial and regulatory reporting requirements (including investor, fund & investment level).
  • Assist with client onboarding process, including understanding client business and technical requirements, building an effective project plan, and providing advisory.
  • Assist in solving day-to-day challenges with data and reporting (i.e., translation of business requirements, research data/systems issues, etc.).
  • Review private equity and real estate client’s operating agreements and other materials to ensure data migration, technology design, tools/templates, and other pertinent items are implemented accurately and timely.
  • Demonstrate strong technical skills surrounding data flow, data validation, and data reporting for both client set-up and client maintenance of the systems.
  • Support all aspects of the engagements including, capital calls, distributions, wires/cash management, quarterly reporting, and year end reporting.
  • Liaise with leadership from our offshore affiliates and help coordinate the activities of the offshore team relating to Fund Services Plus fund administration engagements.
  • Heavy interaction with the clients and the fund services delivery team to ensure all deliverables are met.
  • Play an important role in quality control and ensure the implementation/adherence to policies and procedures for fund administration.
  • Support fund level operating activities subsequent closes, fee calculations, and other relevant topics.
  • Work with legal and compliance team to ensure compliance with various fund policies and procedures.
  • Play a significant role in the onboarding process, including the design for client onboarding ‘center of excellence’ for onboarding new Advisors/Funds.
  • Assist with the testing and implementation of initiatives to improve and streamline fund accounting functions.

Qualifications:

RSM seeks to hire individuals who are highly motivated, intelligent and have demonstrated excellence in prior endeavors.

  • 3+ years of Private Equity/ Commercial Real Estate, Financial Services, Public Accounting, Fund Administration / Back-office/Middle-Office, Software Companies Industry Experience
  • Ability to interpret/applying the financial and operational terms of Limited Partnership Agreements for private equity funds
  • Undergraduate degree in Accounting, Finance, Business Management, IT, Computer Science, Business Applications
  • CPA and/or CA preferred
  • Proficient knowledge of:
    • Microsoft Office Suite (Excel, Word, PowerPoint)
    • Yardi Investment Suite knowledge a MUST !!
    • Proficient knowledge of fund accounting software (FIS Private Capital Suite (formerly, Investran, Digital Data Exchange & Digital Investment Analytics), E-Front, etc.)
    • Kyriba, Bill.com, Tallie Emberse
    • Workiva
    • Blackline
    • smartsheet, Microsoft Sharepoint & Teams
    • SQL, Python, Alteryx, Java, .NET, C#, C++
    • PowerBI & VBA for Excel
    • ServiceNow
  • Strong analytical skills, detail oriented and highly organized
  • Possesses a strong work ethic, personal and professional integrity, and a positive attitude
  • Strong oral and written communication and influencing skills
  • Ability to work in a dynamic, fast‐paced environment and handle multiple projects

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $86,100 - $162,800

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.