Location: Northampton, Field based

Contract: Permanent 

Salary: 34- 40K dependant on experience 

At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring  

Who we are?   

Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more.   

IMRDS is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.  

If you want to join a team that is rapidly expanding, full of growth opportunities and networking opportunities with partner organisations, join us.   

What will you be doing as our new Field Performance Manager? 

Reporting to the Senior Operations Manager and working closely with the Programme Managers and Schedulers to organise, support and manage field resources you’ll ensure efficient and effective execution of work in accost efficient and productive manner to achieve IMRDS objectives.  

You’ll implement, monitor and achieve targets for health and safety, customer satisfaction, quality and output as we look to enhance the service we offer to our region and communities. 

Key responsibilities: 

• Maximise the day-to-day organisation, planning and control of labour, plant and resources to ensure efficiency 

• Promote and drive continual improvement and innovative ideas ensuring best practice is shared with others 

• Monitor, measure and improve productivity, performance and quality of field teams 

• Ensure people management activities are proactively completed and a creative, dynamic,  fun and challenging environment is crested to drive individual and team development 

• Ensure all work complies with relevant H&S and environmental legislation and water quality policies 

• Ensure all relevant H&S administration and paperwork is promptly completed to support zero harm and zero utility strike culture 

• Always work with the customer at the heart of all team activities to maintain and enhance our reputation throughout our region 

What skills and behaviours do you need? 

Holding IOSH Managing Safety or CITB Site Managers Safety Training Scheme and NRSWA Supervisor qualification, you’ll have strong knowledge of CDM legislation. Furthermore, you’ll have considerable experience of Metering and or Developer Services operations. 

Possessing excellent people management skills, you’ll have the ability of speaking and engaging with audiences at all levels. Working the H&S and customers at the heart of all you do, you’ll lead by example and as an inspiration to your team. Operating in a commercially savvy way, you’ll look at ways of enhancing the way we work. 

As a valued employee, you’ll be entitled to:  

• Personal private health care 

• Up to 26 days annual leave – rising with length of service 

• Competitive pension scheme – Anglian Water double-matches your contributions up to 6%  

• Bonus scheme  

• Flexible benefits to support your wellbeing and lifestyle.   

Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.   

If you are looking for the next step in your career and enjoy the prospect of managing a team to deliver the best service possible, please apply today 

Closing date: 17th September 2024

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