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Prepares room set-up and breakdown, including refreshments, floral, and family mementos, for funeral services and events. Compassionately addresses family and guests. Work with kindness and compassion honoring the deceased.

JOB RESPONSIBILITIES 

• Prepares rooms for services and events.  Physically moves and sets up chairs, tables, easels, podiums, photos and other personal keepsakes or mementos of client families.  Displays floral arrangements that may weight up to 50 pounds.
• Prepares table for refreshments, including food, beverage, serving dishes, utensils, and similar that may be provided by catering, family, or company.  May serve food as permitted by state/local ordinance. 
• Monitor and maintain cleanliness, sanitation, and organization during event
• After event, pack up family mementos and provide to the family upon departure or arrange for delivery.
• Cleans up room ensuring proper disposal of trash as well as care and storage company items.  Clean, vacuum and sanitize area after events.  Restock supplies; alert management to low inventory.
• Greet customers in a polite, positive manner. Anticipate customers’ needs and respond promptly
• Resolve customer issues and alert management when needed

MINIMUM Requirements

Education

• High school diploma or equivalent

Certification/License

• Food Safety Certificate may be required according to state/province regulations

Experience

• Food and beverage server experience preferred

Knowledge, Skills and Abilities

• Ability to follow instructions given over the phone or in person
• Ability to maintain composure in challenging situations
• Ability to maintain confidentiality
• Ability to work days, weekends and evenings as needed

Work Environment

• Professional Dress is required when in contact with families

Work Postures

• Continuous periods of time standing
• Climbing stairs to access buildings may be necessary

Physical Demands

• Physical effort to push/pull carts, vacuum cleaner and lift serving dishes
• Ability to lift and carry up to 50 lbs

Work Hours

• Work is beyond standard business hours, including evenings and weekends

Postal Code: 21075

Category (Portal Searching): Administration and Clerical

Job Location: US-MD - Elkridge