Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft Azure IaaS, AWS Administration
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : Btech

Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Roles & Responsibilities: - Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. - Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. - Perform L1 and L2/ basic and intermediate level troubleshooting. - Collaborate with cross-functional teams to resolve complex technical issues. Professional & Technical Skills: - Proficiency in Microsoft Azure IaaS. - Experience in AWS Administration. - Strong understanding of operating systems and network areas. - Experience in troubleshooting and resolving complex technical issues. - Experience in providing hardware/software support and implementing technology at the operating system-level. - Experience in working with particular software solutions/vendors/brands. Additional Information: - The candidate should have a minimum of 9+ years of experience in Microsoft Azure IaaS. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful technical solutions. - This position is based at our Gurugram office.

Btech

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