JOB REQUISITION

Practice Director (Technology)

LOCATION

GRAND RAPIDS

ADDITIONAL LOCATION(S)

JOB DESCRIPTION

Job Summary

The primary responsibility of the Practice Director is to maintain a consistent above average performance metrics, provide business generation leadership, motivation and direction to direct reports, participate in the recruitment of new hires, and effectively communicate with all levels within the organization.

Key Core Competencies:

Results and Execution (Drive & Operational Execution)

• Drive revenue generating activities/practice group performance.
• Execute operational focus areas.
• Meet productivity standards, individual and staff.
• Effectively manage time, plan and multi-task.
• Make quality decisions.

Infrastructure (Resource Management)

• Reach target performance metrics, individual and staff.
• Attract and source.
• Train, develop and retain staff.

Business Analysis

• Achieve pricing goals.
• Expert knowledge of practice group.
• Quickly recognize and act upon business trends on daily/weekly basis.

Communication/Collaboration

• Effective communication (feedback, difficult messages and expectations)
• Promote a culture of collaboration.
• Motivate, inspire and lead by example.
• Provide recognition and celebrate successes.
• Manage change efforts.
• Facilitate resolution with internal staff, clients and candidates.
• Conduct effective meetings.

Customer Focus

• Lead customer retention and expansion strategy.
• Build customer loyalty by providing superior service.

Leadership Approach

• Leads with character, builds trust, respect and credibility through actions and behaviors.
• Promote and support an inclusive work environment.
• Aware of and accepts responsibility for own actions and behaviors.
• Create a positive, collaborative team culture.
• Strives to understand and support others.
• Follow through on commitments.
• Treats others fairly and consistently.

Business and HR Responsibilities:

• Business generation, revenue and pricing goals: Based on location.
• Total Headcount: up to 4 including practice director.

Qualifications:

• 1+ years talent solutions and/or management or equivalent experience required.
• Proven performance in talent manager/director role.
• Demonstrated success in business generation, leading and driving business development.
• Excellent communication, presentation and problem-solving skills.
• Proficient in MS Office, databases and other technology systems.

Education:

Bachelor’s Degree or equivalent, preferred

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

Protiviti’s Incentive Compensation Plan (ICP) provides additional incentive opportunities on top of their annualized salary for eligible employees. In addition to base and bonus pay, our people are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 10 weeks, and short/long term disability. Protiviti provides paid Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) our people receive varies based on their years of service. A new hire receives up to 20 days of CTO per calendar year. For every 3 years of service, our people receive an additional 3 days of CTO, up to a maximum of 30 days per year. Our people also receive up to 11 paid holidays each calendar year. We offer the opportunity to contribute to our company 401(k) savings and investment plan, with an employer match of 50% on the first 6% of your contributions for eligible employees. Learn more about the variety of rewards you are eligible for at https://www.protiviti.com/sites/default/files/2025-01/2025_u.s._benefit_highlights.pdf.

Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Protiviti’s employment process, any offer of employment is contingent upon successful completion of a background check.

Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to [email protected] or call 1.855.744.6947 for assistance.

In your email please include the following:

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Protiviti is not registered to hire or employ personnel in the following states – West Virginia, Alaska.

Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services.

JOB LOCATION

MI GRAND RAPIDS