Senior Engineering Project / Program Manager, Public Cloud (RapidScale)

Posted:
3/20/2025, 5:00:00 PM

Location(s):
Raleigh, North Carolina, United States ⋅ North Carolina, United States

Experience Level(s):
Senior

Field(s):
Product

Workplace Type:
Remote

Company

Cox Communications, Inc.

Job Family Group

Engineering / Product Development

Job Profile

Sr Engineering Project / Program Manager

Management Level

Individual Contributor

Flexible Work Option

Can work remotely but need to live in the specified city, state, or region

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage.  As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.

We are looking for a consultative Public Cloud Project & Program manager to drive our customers' large-scale technology & business transformation initiatives. You’ll be on the forefront of guiding large-scale, complex migrations and helping customers drive business transformation projects and programs. You’ll be responsible for gathering business, technical, and operational objectives from the customer and work backwards to build and maintain a successful engagement. Your ultimate goal will be to drive customer satisfaction through high-level and tactical communication, teamwork, and timely delivery.

Duties and Responsibilities:

  • Project & Program Management of Rapidscale customer engagements in a fast-paced environment

  • Able to independently, successfully plan and execute with customers and internal teams

  • Lead cross functional teams in delivering best of breed cloud solutions

  • Develop and maintain understanding of cloud technology at a level required to independently steer clients and direct internal teams working on complex technical issues and initiatives

  • Management of and reporting to project stakeholders - Rapidscale, Customer, Partner

  • Risk, assumption, dependency, issue, change, account and escalation management - internal and external to Rapidscale

  • Play an active part in the Project Management Community at Rapidscale including our team sync-ups, adding your own experience to the ever-evolving PM methodology

  • Lead client and internal team meetings with thorough documentation and rigorous follow-up

  • Look for ways to improve processes both internally and with customers

  • Lead and manage cross departmental efforts to further project or customer needs within RapidScale

 
Qualifications & Attributes:

  • Bachelor’s degree in a related discipline and 4 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field

  • Strong commercial focus in all areas of delivery, relationship management, and the identification of opportunities and risks.

  • The ability to thrive under pressure: you are most comfortable working in a fast-moving environment, spinning multiple plates at any one time.

  • A keen self-awareness: you understand your strengths and weaknesses and have a continued focus on personal development and progressive enhancement of your skills and base of professional knowledge.

  • Experience leading cross functional teams delivering technical solutions and consulting, preferably with large enterprise level customers

  • Knowledge of Enterprise IT, Software Development and Delivery and/or Web Based Infrastructure

  • Desire and ability to pick up new technical knowledge quickly

  • Strong organizational skills and ability to work independently

  • Detail oriented with excellent follow through skills

  • Positive, energetic attitude, and initiative; Strong work ethic

  • Proven Ability to create and improve process while training others

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.