POSITION SUMMARY

C.H. Robinson is seeking an Associate Gateway Agent to join our Ocean Gateway team. The Associate Gateway Agent is an entry level role where you will be responsible for managing and operating the shipment lifecycle for assigned consolidations. This position involves the preparation, distribution, and maintenance of documents across various geographical regions. You will gain valuable experience by managing and overseeing tasks related to each shipment, as well as handling daily communication, reporting, and email management. Success in this role is achieved through a strong commitment to exceptional customer service and operational excellence. If you are eager to start your career in logistics and contribute to a dynamic team, we encourage you to apply for this exciting opportunity at C.H. Robinson.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and support training. In this role, you will engage with peers on-site 5 days a week, igniting creativity and driving impactful results. Upon successful completion of your training, you will then switch to 2-3 days a week in the office, working the rest of the time from home. This role strikes the perfect balance between teamwork and autonomy. 

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

• Become and serve as a subject matter expert for international shipping from time of purchase order issuance through the delivery of the cargo 
• Initiate, prepare, process, and assemble all required documentation for LCL shipments
• Ensure documentation is accurately processed, distributed, and released to the carrier, customers, and agents in a timely manner
• Create, maintain, and update shipments in Navisphere, C.H. Robinson’s logistics platform

• Ensure a high level of data integrity on the master level of a consolidation including tracking routes, checking the status of electronic manifests (eManifests), understanding shipping terms (INCOterms), and managing necessary documents Clearly and promptly communicate with overseas offices, agents, customers, and outside vendors to ensure a smooth flow of shipments

QUALIFICATIONS

Required:

• High school diploma or GED
• Proficient in Microsoft Office Suite of programs

Preferred:

• Associate or bachelor’s degree from an accredited college or university in a related field
• Excellent communication, prioritization, and multi-tasking skills
• Excellent customer service skills and follow up to be utilized with customers and the network
• Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
• High level of attention to detail
• Ability to work in a fast-paced and deadline-driven office environment
• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$18.80 - $29.28

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE//Disabled/Veteran