This position performs scheduling services and administrative support to enhance the function of the assigned area(s) to provide optimal patient care and ensure a seamless patient experience.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Kalispell, Montana | Logan Health Medical Center
Full-Time | Day Shift

Join our Cancer Services team and play a vital role in supporting patients and families through some of the most challenging moments of their lives. As a Complex Scheduler, you will be a key partner in coordinating care across Hematology/Oncology, Infusion, Radiation Oncology, and Palliative Care. Your work ensures that every patient receives timely, well-coordinated services, helping create a seamless, compassionate, and supportive experience throughout their cancer journey.

This role requires strong attention to detail, exceptional communication, and a deep commitment to patient-centered care. You will collaborate closely with providers, nurses, and support staff to organize appointments, treatments, and procedures that directly contribute to the quality of care our Cancer Services team delivers.

Qualifications

• Minimum of one (1) of the following preferred:

  • Post-secondary education or vocational training in healthcare

  • Previous healthcare or customer service experience

  • Knowledge of medical terminology

  • Other combinations of education/experience may be considered

• Strong computer skills, including Microsoft Office; ability to learn new software quickly

• Ability to accurately type 45 wpm highly preferred

• Excellent organizational skills, attention to detail, and the ability to prioritize in a fast-paced setting

• Strong critical thinking skills and the ability to work both independently and as part of a team

• Excellent verbal and written communication skills

• Professionalism, tact, and the ability to manage confidential situations

• Commitment to providing compassionate service to patients and families navigating cancer care

Job-Specific Duties

• Accurately schedules cancer-related services and procedures following department guidelines

• Coordinates multi-step care needs such as clinic visits, infusion appointments, radiation therapy, imaging, lab work, and surgical consults

• Ensures appointment sequencing aligns with patients’ treatment regimens (e.g., concurrent or sequential treatments)

• Provides clear, supportive communication to patients regarding exam prep, scheduling expectations, and care timelines

• Ensures all pre-procedural clearances and paperwork are completed and communicated in advance

• Works collaboratively with clinical teams to ensure availability of necessary resources, block times, equipment, and staffing

• Helps optimize efficient utilization of operating rooms, cath lab, and procedural spaces as applicable

• Maintains professionalism and calm during high volumes, urgent needs, or patient-sensitive situations

• Collaborates with Cancer Services staff and leadership to ensure smooth daily operations

• Assists with onboarding and cross-training of new team members

• Helps reduce duplicate accounts and maintains accurate databases and scheduling systems

Benefits

Logan Health offers a competitive benefits package to support the health, well-being, and long-term success of our employees, including:

• Health Insurance: Medical, dental, and vision coverage

• Paid Time Off: Generous vacation, holiday, and sick leave banks

• Retirement: 401(k) with employer matching

• Education Support: Tuition reimbursement and continuing education opportunities

• Wellness Programs: On-site fitness centers, wellness coaching, and health challenges

• Employee Assistance Program: Counseling, financial, and legal resources

Ready to Make a Difference? If you’re passionate about supporting patients and want to contribute to a team that makes a meaningful impact every day, apply today and help us continue delivering exceptional cancer care to our community.

Shift:

Day Shift - 10 Hours (United States of America)

Schedule:

Logan Health operates 24 hours per day, seven days per week.  Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.