Posted:
10/6/2025, 6:27:36 AM
Location(s):
Oakville, Ontario, Canada ⋅ Ontario, Canada
Experience Level(s):
Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Remote
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Benefits to Joining Allstate:
Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to $400 back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back
Job description:
Our team is growing, and we are actively looking to hire a Senior Claim Advisor, Bodily Injury focused professional to join our team! Reporting to the Bodily Injury Claims Manager, you will be responsible for investigating and settling Bodily Injury cases by thoroughly examining coverage, liability, and quantum, while adhering to territorial quality and disposition guidelines.
Role Designation: Remote
Accountabilities:
Interpret insurance policy wordings and maintain a proactive diary system to keep files updated
Investigate losses for valid coverage & collaborate with underwriting as required
Determine liability and quantum assessment on files with moderate to high complexity
Maintain appropriate reserves based on exposure
Comply with file handling & service standards as outlined in Best Practices
Participate in various file committees as required and work closely with defense counsel on some litigation files with agreed upon complexity
Negotiate settlements with plaintiffs and solicitors to resolve claims within authority granted
Understanding of legislative changes and trends in the insurance industry and assist in strategy development as needed
Qualifications:
Minimum 3 years Bodily Injury Claims experience
Ability to handle injury claims of moderate to high complexity
Strong time management and organizational skills as well as the ability to work in a fast-paced environment
Strong critical thinking skills to identify strengths and weaknesses of claim
Strong written and verbal communication skills with a commitment to proving outstanding customer service
Enrolled in, or completion of, CIP designation is an asset
Bilingualism is an asset
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
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Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Website: https://www.allstate.com/
Headquarter Location: Northbrook, Illinois, United States
Employee Count: 10001+
Year Founded: 1931
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Banking ⋅ Finance ⋅ Financial Services ⋅ Insurance ⋅ InsurTech ⋅ Venture Capital