Posted:
7/8/2024, 3:55:42 AM
Experience Level(s):
Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Remote
Highlights
About Fundraise Up
At Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations. The UNICEF, Barack Obama, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs.
About the Role
We are looking for you to join our stellar team of customer success managers in serving the world's most impactful non-profits.
Join our team as a Customer Success Manager at Fundraise Up, where you'll foster strong relationships with U.S.-based SMB non-profits, ensuring their satisfaction and growth through expert product support and driving adoption. You'll troubleshoot technical issues, retain customers, and unlock new opportunities.
Success in this role requires deep knowledge of web systems, CRMs, analytics, and data management, combined with excellent consultative communication skills. You should be a self-driven, organized problem-solver ready to thrive in a dynamic start-up setting.
Key Responsibilities
Skills and Qualifications
What We Offer
Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:
**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
#ZR
Website: https://fundraiseup.com/
Headquarter Location: New York, New York, United States
Employee Count: 51-100
Year Founded: 2017
IPO Status: Private
Last Funding Type: Series A
Industries: Artificial Intelligence (AI) ⋅ B2B ⋅ Enterprise Software ⋅ FinTech ⋅ Non Profit ⋅ Payments ⋅ Social Impact