At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Loews Sapphire Falls Resort

Join the team at our Caribbean-inspired paradise that creates an island escape in a tropical oasis.

Essential Functions and Responsibilities

• Performs all opening and closing duties as listed on side work assignment sheet
• Applies teamwork skills at all times and assists co-workers when time permits
• Greets all guests and gives intelligent and accurate information and direction
• Stocks and/or restocks all service stations as needed
• Buses, cleans, and resets tables according to standards
• Assists servers with food and beverage service
• Refills coffee, tea and water for all guests
• Breakdowns trays at the dish stand
• Maintains cleanliness and excellent condition of equipment, work area, and dining room.
• Executes emergency procedures in accordance with hotel standards
• Attends scheduled meeting and training classes
• Remains current with hotel information and changes
• Complies with hotel policies and rules and uniform and grooming procedures
• Encourages a positive attitude among employees and treats other employees and guest with courtesy and respect
• Is polite, friendly, and helpful to the guests, management, and fellow employees
• Recycles whenever possible
• Other duties as assigned

Qualifications

• Must have good English skills
• This position requires bending, lifting, and carrying. Must be able to lift up to 50 pounds. 
• Must be able to prioritize work
• Must be a team player
• Must be flexible to work any shift, including weekends and holidays
• Must be customer-service orientated and have excellent hospitality skills
• Food Handler’s Card is accepted
• High school diploma preferred