Customer Order Specialist UKI (all genders)

Posted:
4/9/2026, 8:02:20 PM

Location(s):
Łódź Voivodeship, Poland

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management

Workplace Type:
On-site

Job Title

Customer Order Specialist UKI (all genders)

Job Description

Job Posting Description

As Customer Order Specialist you will join Philips’ Supply Chain - responsible for supporting sales and managing orders for Hospital Patient Monitoring products for UK market.


Your role:

  • Handling quotation process (preparing offers details, verifying price data, preparing documents for customers)

  • Managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is ready to be booked

  • Pro-active collaboration with the Account Managers, Project Managers, Product Managers and other stakeholders until the cases are completed and prepared for further processing in the Supply Chain team

  • Ensure that all parts of a customer orders (from factories and 3rd party suppliers) are correctly listed on the order

  • Collect missing information from the specialists in the sales organization

  • Ensure timely hand-over of the cases to order management according to the agreed policy 

You're the right fit if:

  • You have some of experience in matrix organization, within Supply Chain, Master Data, Sales Support/Operations, Customer Service or Finance

  • You have good communication skills and ability to cooperate with multiple functions to deliver results

  • You have the ability to prioritize your work and attention to detail

  • You are proficient in English language

  • You have knowledge of SAPe (would be an advantage)
     

Our benefits:

  • Hybrid model of working (3 days in the office in Lodz)

  • Annual bonus based on performance achieved  

  • Private medical care with the option to extend it to family members  

  • Benefit System cards  

  • Discount for Philips’ products  

  • Wide variety of trainings & learning opportunities

  • Promotion of a healthy lifestyle in the office

  • Employee Assistance Program


How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

#LI-EU

#EOS

Philips

Website: https://www.philips.com/

Headquarter Location: Amsterdam, Noord-Holland, The Netherlands

Employee Count: 10001+

Year Founded: 1891

IPO Status: Public

Last Funding Type: Post-IPO Equity

Industries: B2B ⋅ Consumer Electronics ⋅ Electronics ⋅ Lighting ⋅ Wellness