Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

TITLE: Senior Product Manager / Senior Manager

WHAT YOU’LL DO:  

The Senior Product Manager in International Product serves as a critical expert for the Duck Creek product portfolio, working out of our India Centre of Excellence.

They will work with senior product leadership to generate market demand by bringing relevant and innovative new products to market.  This leader also serves as an internal and external evangelist for product, working externally with the sales channel, market analysts, and key customers; and internally with marketing, services, and product engineering.

Qualified candidates bring international insurance industry knowledge, experience in SaaS, product management expertise, and leadership to the product portfolio. This leader understands what building market capabilities across multiple product lines for customers looks like, including the detail of stewardship, governance, and innovation led thinking. The international product space offers unique exposure across the Duck Creek portfolio, with opportunities to create full suite solutions that realize end to end value for our customers.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• Responsible for the definition of the product requirements and prioritization, including:  Assisting with managing larger parts of the portfolio backlog, roadmap and tracking of market demands across international regions

• Provides support to the Director of International Product in coordinating with regional teams to understand priorities and support requirements

• Develops use cases, business scenarios, user personas and other design artifacts to support requirements and development specifications

• Champions international market needs, ensuring that wherever possible we are creating new with a region agnostic approach that is focused on delivering customer value

• Acts as an internal consultant to other product teams ideating and designing high-level product augmentation across the Duck Creek ecosystem

• Manages product release schedules and works with Product and Engineering Leadership to ensure SDLC adherence and communication with stakeholders

• Supports development of training, documentation, and tools as required

• Interfaces directly with customers in representing product areas as required

• Acts independently to determine methods and procedures on new or special assignments

• May act as a team lead and coordinate activities of team members

• Communicates with various management levels regarding specific phases of an operation or project

• Stays current on market trends as related to the assigned product(s)

• Creates defensible business cases for new product investments & functionality

WHAT YOU’VE DONE:

• Hands-on experience managing and leading a product; P&C Insurance Business, SaaS B2B or an IT organization

• Comprehensive understanding of international insurance markets

• Exceptional and proven written and verbal communication skills

• Strong ability to present ideas and information in influential and compelling ways (such as storytelling).

• Strong product management, project management, planning and organizational skills, including the ability to handle multiple projects simultaneously in a fast-paced environment

• Unwavering attention to detail

• Able to work effectively across functional groups & with minimal supervision. Proven ability to influence cross-functional teams without formal authority. Ability to work as part of a team

• Ability to effectively manage multiple competing priorities without sacrificing quality or impacting deadlines

• Strong understanding of general SaaS design patterns, modern data architecture and machine learning patterns

Educational Qualification:

• Bachelor’s degree, or higher education level, or its foreign equivalent, in a software engineering/computer related field

• 5+ years of related professional experience in product management

  • And/or master’s degree plus minimum of 5+ year’s related professional experience

• 1-3 years of leadership experience

  • 5+ years direct professional insurance industry experience is desirable

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:  

During the interview process, you will be given situations or skills that are required for this role, for which you will be asked to demonstrate the depth of your skill. Examples include ‘technical deep dive’, ‘customer obsession’, ‘delivering results’, ‘insisting on highest standards’. You will be required to present situations from your past where you have demonstrated that skill and explain in detail what happened, your role etc. Including data and metrics in your answers would be to your advantage.

• You will be allowed to work remotely in India.

• Travel: Occasional or Periodic travel to Duck Creek locations around the word may be expected

• Work Authorization: Legally authorized to work in the country of the job location.

 
WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/. 

Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected]. 

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.  

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