Posted:
12/11/2024, 10:22:27 PM
Location(s):
Pune, Maharashtra, India ⋅ Maharashtra, India
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
DevOps & Infrastructure ⋅ IT & Security
Workplace Type:
On-site
The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.
Responsibilities:
Manage End User Operations for the Pune CSC (Citi Solutions Centre).
Key responsibilities
Work closely with business users and seniors to understand their IT requirements and obtain feedback on services. Keep them informed of new initiatives, deployments, technological updates, etc via mails, meetings, and other means. Proactively engage with business partners and drive execution of End User Services roadmap. Act as advisor on how to leverage the available EUS services. Work with on-site AV vendor to ensure due diligence in maintaining uptime of VC infra at site. Oversee and support critical VC events for senior management including multi-party conferences and town halls meetings. Support major/minor projects along with site restack activities. Manage IT inventory and documentation in line with SEZ/STPI regulations.
Qualifications:
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Infrastructure------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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Website: https://www.citigroup.com/
Headquarter Location: New York, New York, United States
Employee Count: 10001+
Year Founded: 1812
Last Funding Type: Post-IPO Equity
Industries: Banking ⋅ Credit Cards ⋅ Financial Services ⋅ Wealth Management