ONELead Program Operations & Continuous Improvement Lead

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

   

We are looking for ONELead Program Operations & Continuous Improvement Lead to join our team!

ONELead is an internal HPE program that drives order growth by enabling customer facing employees to submit new business opportunities (leads) to HPE Sales representatives.

The ONELead Program Operations & Continuous Improvement Lead plays a critical role within the ONELead PMO team, driving operational excellence, governance, and continuous improvement across the global lead generation program. This role combines business operations expertise with strong project management and process optimization capabilities to ensure end-to-end program delivery - from lead creation through incentive payout.

How you will make your mark:

• Drive day-to-day operational execution and coordination of the global ONELead program across multiple stakeholders and geos/regions
• Support program governance activities by ensuring alignment, consistency, and transparency to defined operational standards and processes
• Lead and coordinate smaller-scale internal projects and operational initiatives focused on improving program effectiveness and user experience
• Identify process inefficiencies, bottlenecks, and operational pain points; design and implement streamlined workflows that reduce complexity
• Analyze operational data, trends, and stakeholder feedback to recommend process improvements and optimization opportunities
• Drive automation initiatives that reduce manual effort, improve accuracy, and enhance experience for program participants
• Develop and maintain operational documentation, governance materials, process maps, and program communications

About you:

• Bachelor’s university degree or equivalent
• 3+ years in Project Management/Business Operations roles
• Knowledge of Project Management methods/practices
• Advanced business process knowledge
• AI & Automation knowledge/experience
• Excellent communication skills
• Proactiveness and assertiveness
• Solution oriented
• Financial acumen
• Cross-functional collaboration skills
• Growth mindset and willingness to learn

Knowledge and Technical Skills:

• PMP, PRINCE2, or equivalent project/program management certification considered a plus
• Lean Six Sigma Green Belt certification considered a plus
• Experience developing Power Automate solutions and workflows considered a plus
• Experience driving operational excellence and process improvement initiatives preferred
• Fluent in written and verbal English

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Change Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Data Collection Management (Inactive), Deadline Management, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Tools, Quality Improvement Processes, Relationship Building {+ 4 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Services

Job Level:

Specialist

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

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All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.