Annual salary: up to £25,116.00

Administrator

Manchester

Permanent – Full Time Role

Salary up to £25,116 PA

We’re looking for a super-organised Administrator who’s quick-thinking and versatile, proactive and can work as part of a team; the kind of person who can turn their hand to anything at a moment’s notice to ensure staff have everything they need to do their jobs and that the company runs efficiently. Could this be you?

About the Role

This role is needed to efficiently support all Housing Management Administrative functions for Social, Private and Temporary/Emergency Accommodation. All functions are essential back office roles, that are key to providing a streamlined and through service to our customers and clients alike.

 

You'll be responsible for:

• Engaging with colleagues and external stakeholders over the telephone and via email.
• Ensuring enquiries are dealt with in line with policy and procedure
• Supporting managers to respond to complaints in a timely fashion
• Managing the housing management systems
• Liaising with customers, clients, 3rd parties and other stakeholders
• Providing support for wider customer engagement wor

Role Criteria

• Ability to investigate, evaluate and respond to situations quickly.
• Experience within Social Housing Sector.
• Good IT knowledge- Competent knowledge of Microsoft software
• General knowledge of the construction industry
• Organisational skills necessary to manage and organise own workload.
• The ability to communicate effectively at levels commensurate with role, both verbally and in writing.
• The ability to respond to changing priorities in order to meet deadlines.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Benefits we can offer you

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies

To apply, follow the link below or to discuss your application further; contact Lauren [email protected]

Mears Group is a Disability confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. For this role, you need to have lived and worked in the UK for the last 5 years to pass all security checks.