At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Digital Product Managers at U. S. Bank are customer obsessed in defining and delivering the strategy and vision required for digital experiences to stay ahead of constantly evolving economic, competitive, technological, and customer needs. As a Digital Product Manager, you will:

Role Overview
•    Manage digital products including Aries (case management), Sapience (workplace data solution), Email Management (AI-driven rules engine), and MIC (KRI/KPI dashboard and attestation platform). 
•    Lead product discovery, analyze user ideas, conduct research, and develop product intent briefs outlining ROI, OKRs, and stakeholder groups. 
•    Present prioritized initiatives to leadership, create product roadmaps, and hand off to product owner teams for execution. 
•    Post-launch, measure adoption, gather user feedback, and cycle insights back into product improvement. 
 

Key Responsibilities
•    Translate problem statements into actionable solutions, combining creative thinking and research. 
•    Conduct external benchmarking and analyze complex data relationships, especially source/reference data across multiple business lines. 
•    Integrate AI features into existing applications and understand prompt engines. 
•    Communicate and present effectively to senior leaders, facilitate prioritization discussions, and produce detailed artifacts (roadmaps, briefs, vision statements). 
•    Collaborate with data analytics, UI/UX development, and cross-functional stakeholders. 

Key Skills
•    Strong communication, listening, and writing abilities.
•    Strategic thinking and vision, with the ability to explain concepts clearly.
•    Experience with digital products, ServiceNow or Salesforce, and challenging data integrations.
•    Understanding of data relationships, CRM-level data, and operational challenges across business lines.
•    Change management and influence skills to drive adoption and overcome resistance.

Basic Qualifications
-Digital Product Management experience

Preferred Skills/Experience
-Experience integrating AI into business applications
-Prior experience in product management, business analysis, or similar roles
-Power BI certification or strong data background is a plus
- Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products
-Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations
-Preferred skills: product PnL, product strategy, vision and planning, digital products and platforms, product discovery, product build and development, agile ways of working, channel alignment and management, adoption, customer experience research, insight and execution, go to market and sales channels, performance measurement and optimization, marketing and analytics

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.