Key Responsibilities

· Customer Service: Greet and assist customers in a friendly and efficient manner, ensuring their needs are met promptly. Handle customer inquiries, take orders, and recommend menu items.

· Coffee Preparation: Prepare and serve high-quality espresso-based drinks (lattes, cappuccinos, etc.), brewed coffee, teas, and other beverages according to standardized recipes.

· Food Service: Serve a variety of pre-prepared or made-to-order food items such as sandwiches, pastries, salads, and snacks. Maintain a clean and organized food station.

· Cash Handling: Operate cash register and handle transactions accurately, including processing credit/debit cards and cash payments. Maintain proper cash drawer balance.

· Health & Safety: Follow all food safety and sanitation guidelines, including proper handling, storage, and cleaning procedures to ensure a safe environment for both employees and customers.

· Inventory Management: Assist in stocking supplies and ingredients, and help monitor inventory levels to ensure adequate stock for daily operations.

· Cleaning and Maintenance: Maintain cleanliness and organization of workstations, seating areas, and equipment. Regularly clean coffee machines, utensils, and service areas to meet health standards.

· Team Collaboration: Work closely with other team members to provide seamless service, communicate effectively, and ensure operational efficiency.
 

Qualifications

· Previous barista or food service experience is preferred, but not required.

· Strong interpersonal and communication skills.

· Ability to work in a fast-paced environment and handle multiple tasks efficiently.

· Passion for coffee and food service, with a focus on quality and customer satisfaction.

· Basic math skills for handling cash and processing payments.

· Knowledge of food safety standards and practices.

· Flexibility to work various shifts, including mornings, evenings, and weekends.