JOB DESCRIPTION:

Job Summary:

• Responsible for the sales and marketing of AF Products by providing clinical consultation, teaching, and support on the use of the products and its appropriate application in the clinical setting.
• Provide consultation to customers on the complete Atrial Fibrillation Division product line.
•  Provide accurate technical support and troubleshooting to develop business in the territory.

Responsibilities:

• Provides formal in-service / education to Electro-Physiologists
• Demonstrates a thorough understanding of the product and technical knowledge; including cardiac mapping and ablation techniques.
• Provide expert clinical consultation on the use of our system to the Electro-Physiologists and lab support staff.
• Coordinate all necessary logistics related to hospital training for new accounts.
• Initiate, develop, expand and maintain excellent customer rapport and relationship.
• Exhibit sound business sense and logic when utilizing the assigned expense budget.
• Participate in on-site procedure observation to ensure new product evaluation is successful, utilization is encouraged, customer and personal technical knowledge are enhanced, and customer rapport is developed.
• Provide timely and comprehensive market information to management as requested.

OTHER FUNCTIONS AND RESPONSIBILITIES:

• Willing to travel and attend cases.
• Handle and process customer complaints in a timely manner and according to Abbott Asia and Abbott Malaysia policy and requirement
• Execute the job responsibilities according to applicable standard operating procedures of Abbott Asia and Abbott Malaysia
• Ensure applicable standard operating procedures of Abbott Asia and Abbott Malaysia are executed.
• Perform other related functions and responsibilities assigned by the supervisor

PREFORMANCE FACTORS:

• Focuses on the Customer:  Is dedicated to meeting the needs of internal and external customers.
• Delivers Results with Integrity:  Meets commitments and produces the right results at the right time.  Adheres to moral and ethical principles. Believable and trustworthy.  Does what he/she says they are going to do?
• Teamwork/Supporting our Colleagues:  Collaborates with co-workers to achieve workgroup and company goals.
• Initiative:  Takes action without prompting or direction from others.  Constantly strives to improve own and company performance.
• Personal Involvement: Personally, engages his/her interests, emotions or commitments in their work.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

EP Electrophysiology

        

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)