Customer Support Engineer (Hardware Repair Technician)

Posted:
3/20/2025, 5:00:00 PM

Location(s):
Bucharest, Romania ⋅ Bucharest, Bucharest, Romania

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.


Department Overview

The Customer Support Engineer (CSE) will be part of the Romanian Service
Organisation, led by a group of dedicated Radio System & IP Network professional engineers, who bring together a wide range of skills and experience that provide critical
system support to Motorola Solution Mission Critical Customers both in Romania and across Europe. Such systems include Land Mobile Radio solutions, Software solutions such as Mission Critical Broad Band Push to Talk (MCPTT), Command and Control solutions to Two-way Radio products.


Job Description

The Customer Support Engineer (CSE) will be part of the Romanian Service
Organisation, led by a group of dedicated Radio System & IP Network professional engineers, who bring together a wide range of skills and experience that provide critical system support to Motorola Solution Mission Critical Customers both in Romania and across Europe. Such systems include Land Mobile Radio solutions, Software solutions such as Mission Critical Broad Band Push to Talk (MCPTT), Command and Control solutions, to Two-way Radio products.


Basic Requirements

The key qualifications of the Customer Support Engineer (Hardware Repair Technician) are:

  • Experience in hardware repair is a must

  • Availability and wellness to work in shifts (including weekends and night shifts) and perform 24/7 on-call service

  • Working experience in a Telecommunications, Electronic Engineering, or related discipline

  • Good communication and presentation skills with attention to detail

  • Communicative level of English

  • Sensitivity to Customer needs and Commercial awareness

  • A team player and self-motivated person with the ability to build interpersonal relationships

  • Ability to take ownership of the allocated tasks and show a flexible and positive attitude

  • Flexibility to travel locally and internationally

  • Experience in TETRA and Dimetra Systems would be an advantage;


Travel Requirements

Under 25%


Relocation Provided

None


Position Type

New Grad

Referral Payment Plan

No

Company

Motorola Solutions Romania S.R.L.

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.