Valeo Lighting Systems

The plant produces front and rear car lights using advanced technology of metallization, assembly and plastic injection including multicomponent and multi-color injections. It has also a fully equipped measurement laboratory with a unique photometric testing tunnel. As a result of growth, Valeo Lighting Systems is currently opening a new Development Center, which focuses on developing and manufacturing lighting systems for passenger cars.

Currently for Valeo Lighting Systems in Chrzanów we recruit Customer Service Leader.

Your challenges:

• Follow up indicators and targets for the team

• Coordinate customer logistics team to issue sales forecasts and analyze significant variations in customer needs, propose adapted actions and negotiate the variations with customers if necessary.

•  Make sure CSR is updated by the team for all customers on the daily basis

• Make sure Backlog per Customer in volume/value is updated daily and monthly

•  Ensure data are put into SAP in order to set up customers’ needs in the SIOP and in the MPS.

•  Follow up delivery performance, daily shipments and production priorities in coordination with APU and take corrective actions needed

•  Manage with customers the availability of returnable containers.  Coordinate annual stock take of returnable packaging, and make sure there are no discrepancies between data reported by Customers and our countings

•  Make sure from the complete customer demand ( date & quantity), that this demand will be met.

• Manage cooperation and logistic issues with logistics external platforms

• Follow-up and validate logistic debit notes issued by customers, define and introduce all necessary actions together with CS Team to eliminate all issues/problems occured in the past leading to debit notes creation on customer side.

Join our team if you have:

• Higher education preferable in Logistics or Supply Chain Management or similar;

• At least 3 year of experience in Logistics;

• Very good level of communication  in English;

• Knowledge of MS Office - must have; 

• Knowledge of SAP - must have;

• Experience in cooperation with customers from automotive industry - nice to have

• International mindset, stress resistance, interpersonal skills, teamwork spirit, multitasking ability and result orientation.