Are you ready to be part of a company that's not just talking about the future, but actively shaping it? Join The AES Corporation (NYSE: AES), a Fortune 500 company that's leading the charge in the global energy revolution. With operations spanning 14 countries, AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work, you can be confident that you're joining a company that values its people just as much as its groundbreaking ideas.

AES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a net-zero future, AES is committed to meeting the Paris Agreement's goals by 2050. Our innovative solutions, such as 24/7 carbon-free energy for data centers, are setting the pace for rapid, global decarbonization.

If you're ready to be part of a company that's not just adapting to change, but driving it, AES is the place for you. We're not just building a cleaner, more sustainable future - we're powering it. Apply now and energize your career with a true leader in the global energy transformation.

The Head of Digital Operations is the strategic and operational leader responsible for ensuring the smooth, scalable, and high‑impact delivery of all digital initiatives across the organization. This role sits at the intersection of technology, marketing, product, and customer experience—owning the systems, processes, and teams that power digital performance.

You’ll lead the operational backbone of the digital ecosystem, driving efficiency, reliability, and continuous improvement across platforms, workflows, and cross‑functional execution.

Key Responsibilities

Operational Leadership

• Oversee day‑to‑day operations of all digital platforms, ensuring stability, performance, and uptime.

• Build and optimize workflows, governance models, and operating frameworks that support rapid digital delivery.

• Lead digital program management, ensuring initiatives are delivered on time, within scope, and aligned with business goals.

Technology & Platform Management

• Own the digital tech stack (CMS, CRM, marketing automation, analytics, e‑commerce, etc.) and ensure it evolves with organizational needs.

• Partner with IT and engineering to manage integrations, data flows, and platform enhancements.

• Evaluate and implement new tools, vendors, and technologies that improve digital capabilities.

Data, Analytics & Optimization

• Establish measurement frameworks and KPIs for digital performance.

• Oversee analytics, reporting, and insights to drive continuous optimization.

• Champion a test‑and‑learn culture across digital channels and experiences.

Cross‑Functional Collaboration

• Serve as the operational bridge between marketing, product, engineering, design, and customer experience teams.

• Translate business objectives into operational plans and digital execution roadmaps.

• Ensure alignment, communication, and accountability across all digital workstreams.

Team Leadership

• Lead and develop a high‑performing digital operations team (project managers, analysts, platform specialists, etc.).

• Foster a culture of collaboration, innovation, and operational excellence.

• Manage vendor relationships and external partners supporting digital initiatives.

Qualifications

Required

• 8+ years of experience in digital operations, digital program management, or related leadership roles.

• Strong understanding of digital platforms, web technologies, and marketing technology ecosystems.

• Proven track record of building scalable processes and leading cross‑functional teams.

• Expertise in analytics, reporting, and performance optimization.

• Exceptional communication, stakeholder management, and problem‑solving skills.

Preferred

• Experience in enterprise‑level digital transformation.

• Familiarity with Agile methodologies.

• Background in e‑commerce, SaaS, or high‑growth digital environments.

• Ability to translate technical concepts into business language.

AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.