Abingdon Square Veterinary Clinic is seeking an experienced Practice Manager to help lead our beautifully renovated hospital located in the heart of New York City. This role is perfect for a leader who thrives on supporting both people and operations while partnering closely with doctors and technicians to deliver exceptional care.

 

Our Practice Manager plays a key role in shaping hospital culture, guiding team development, and ensuring the hospital runs smoothly behind the scenes so the medical team can focus on what matters most: providing outstanding care to pets and the people who love them.

September 2024, we moved into our new facility at 374 6th Ave, New York, NY, and we are excited to continue growing our incredible team.

Our modern facility was designed with both patients and staff in mind:

• 5 spacious exam rooms
• State-of-the-art surgical and dental suites (2 dental tables)
• Advanced technology with Vetspire cloud-based records, AI tools for medical records, and more
• Comfortable staff lounge to recharge between patients

We are Fear Free, Feline Friendly Certified, and Human-Animal Bond Certified, offering routine and advanced surgery, dentistry, and urgent care in a collaborative and supportive environment.

Take a look at our hospital and meet our team:
👉 https://abingdonsquarevet.com
👉 Follow us on Facebook to see our patients and daily life in the clinic

 

The Practice Manager is responsible for overseeing the hospital’s daily operations while fostering a positive culture and supporting the long-term success of the team.

Key responsibilities include:

• Lead, mentor, and support the hospital team to create a positive and collaborative workplace culture
• Partner closely with the Medical Director and Regional Manager to support hospital goals, budgets, and long-term planning
• Oversee daily hospital workflow, staffing, and team scheduling
• Manage the hiring, onboarding, and development of hospital staff and team leaders
• Lead regular team meetings, training initiatives, and performance reviews
• Monitor hospital performance through key performance indicators (KPIs) and support operational improvements
• Assist in financial planning including budget preparation, financial reporting, and performance analysis
• Monitor and support financial operations including accounts payable, accounts receivable, and inventory management systems
• Maintain inventory control processes and ensure appropriate stock of medical and hospital supplies
• Oversee proper usage of the practice management software system to ensure accurate records and operational efficiency
• Act as a liaison between the hospital and VIP support teams
• Foster strong client relationships and help resolve complex client concerns when needed
• Support marketing initiatives that help grow the hospital and strengthen client engagement
• Promote a culture of continuous improvement, teamwork, and accountability

• A positive hospital culture where team members feel supported and motivated
• Strong collaboration between doctors, technicians, and client service team members
• Efficient workflows that allow the medical team to focus on excellent patient care
• Clear communication across the hospital team and leadership
• Strong operational performance and achievement of hospital goals
• An exceptional client experience that keeps families returning for care

• 3+ years of leadership or supervisory experience
• Veterinary hospital leadership experience preferred (Practice Manager, Hospital Manager, or experienced veterinary leader ready for the next step)
• Strong leadership, team-building, and communication skills
• Excellent organizational and problem-solving abilities
• Experience with budgeting, KPIs, and operational performance management
• Ability to remain calm, adaptable, and solution-focused in a fast-paced hospital environment
• Vetspire experience is a plus but not required

Salary: $85,000 – $110,000 annually, commensurate with experience

• Health Care, Life Insurance, & Disability
  • Comprehensive medical, dental, and vision plans; employer-paid basic life insurance and voluntary options including AD&D; short-term and long-term disability coverage.
• Employee Assistance Program (EAP) available to all teammates.
• Paid Time Off
  • Four (4) weeks of PTO for full-time teammates
  • Two (2) floating holidays
• Training & Development
  • Continuing education opportunities
  •  Personalized development programs and leadership growth support
• Tuition Assistance
• Uniform Allowance
• Discounted Pet Care for part-time and full-time teammates.
• Industry Leading Parental Leave Policy
  • Birth Parent(s): Up to 14 weeks paid leave at 100%
  • Non-Birth Parent(s): 6 weeks paid leave at 100%