LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Event Manager is responsible for providing professional client support in the planning, organization, and management of events within the facility. Monitors the coordination of these events, and all event coordination tasks after events are contracted through conclusion. Interacts with clients, facility staff, in-house concessionaires, and related personnel.

Essential Duties and Responsibilities

• Establishes and maintains contact with client upon assignment of an event
• Serves as primary liaison between clients and facility departments
• Maintain rapport with clients, their associates, service suppliers, and building staff insuring the highest level of customer service
• Meets with and guides clients to plan and organize assigned events and interprets, explains, and implements contract provisions, facility rules, regulations, policies, and procedures
• Coordinates activities with various service contractors for assigned events
• Keeps clients informed as to the status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, and event timelines
• Secures/coordinates pertinent event information for the most effective use of the facility including room set-ups, utility requirements, audio-visual needs, appropriate security, and other staffing
• Produces computer generated floor plans and determines facility equipment requirements
• Provide clear, concise, and timely communication of detailed event requirements to facility departments on a timely basis
• Prepares cost estimates and monitors final billing
• Participates in weekly production meetings to review upcoming event details with all building departments
• Required to work irregular schedule including nights, weekends, and holidays to accommodate business and client needs in the facility
• Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within ten feet – i.e., smiling, saying “Good Day,” or helping when needed.
• Must feel comfortable when around large groups or speaking to a guest, as needed
• Understands the importance of providing customer service and in understanding of “The Magic is in the Details”
• All other assigned duties

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience        

• Minimum of 2 years of experience in the hospitality field or a related field is preferred.
• Good customer service skills and cheerful outlook.
• Flexibility and ability to prioritize responsibilities in an ever-changing work environment are critical, working weekends and evenings.

Skills and Abilities  

Customer service driven and conscientious with excellent interpersonal skills and oral and written communication skills, demonstrated ability to handle multiple tasks and engagement with customers and guests with minimum instruction. Sound organizational, planning and computer skills. Ability to prioritize multiple projects. Ability to demonstrate critical thinking skills. Professional appearance and strong work ethic. Ability to interact with all types of people in a polite and courteous manner. Ability to work well as a collaborator.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site (Dayton Convention Center/Dayton, OH)

PHYSICAL DEMANDS

Activities occur both inside and outside the Convention Center, so some exposure to adverse weather conditions. Flexible/irregular hours, including nights, weekends, and holidays are required with the position in addition to normal business hours. Position requires extensive walking/standing on feet for extended periods of time.

Apply at- www.columbusconventions.com/employment

Legends Global‐Dayton Convention Center

22 East 5th Street

Dayton, OH 45402

Applicants that need reasonable accommodation to complete the application process may contact 614.827.2541

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.