Asia-Hong Kong-Kowloon Bay

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

This position is responsible for partnering with internal and external stakeholders to drive effective supply chain strategies focused on ocean freight execution & origin processes. This role will be required to optimize 3PL/ forwarders partnerships and drive continuous improvement in supply chain operational efficiencies, compliance requirements and cost effectiveness to achieve required lead time performance.

Major Activities

• Provide full spectrum of support to supply chain strategies through strong partnership with internal Global Sourcing and Supply Chain stakeholders, as well as external suppliers and service providers including 3PL ocean carriers and airfreight forwarders. This role will be focused on improving origin metrics around On-Time Delivery, Vendor/Supplier compliance to origin processes, and communication with 3PL origin teams. (Yusen and ocean carrier local offices globally)
• Act as a liaison with suppliers to enhance their logistics performance and container maximization to drive cost effectiveness. Manage operational exceptions on vendor load plans in adherence with Michaels SOP.
• Regularly prepare for reports and perform data analysis with insights for management review to facilitate decision-making and unblock potential risks such as shipments delay  
• Comprehensive tracking of seasonal and special event merchandise. Develop and publish tracking reports providing shipment status and exceptions to established calendar timelines.  Utilize reports to identify problem areas and expedite shipments when needed
• Effectively manage local 3PL support (Yusen Logistics) to ensure operational processes, strong compliance, and continuous performance enhancement. Execute daily operational tasks and decision making to aid on-time freight flow and shipment planning.
• Partner with internal and external stakeholders to reduce costs by managing container flow as effectively as possible, identifying cost trade-offs where applicable
• Continuously evaluate and challenge existing workflows, introducing best practices and process innovations to ensure scalability and future readiness.
• Provide support in transportation sourcing strategies of country of origins and ensure demand accuracy and capacity
• Provide ad-hoc support as assigned.

Other duties as assigned

Minimum Education

• Bachelor's Degree or above in Supply Chain/Logistics Management or related discipline
   

Minimum Special Certifications or Technical Skills

• Strong capability in data analysis to transfer data into insights and actionable plans
• Proficient in Excel, Word, Power-Point, Power BI, Transportation Management System (TMS)

Minimum Type of Experience the Job Requires

• Minimum 8 years’ relevant working experience in supply chain operations gained from sizeable or multinational companies preferably in US retailing industry with at least 2 years’ managerial experience
• Track record as key liaison with suppliers, 3rd party logistics service providers and transportation management e.g. ocean carriers and freight forwarders across different regions

Other

• Good command of written and spoken English and Mandarin
• Self-motivated, flexible and well-organized, strategic thinking
• Good team player with excellent problem solving, communication and influencing skills
• Able to manage competing priorities independently and deliver in fast-moving, evolving environments.
• Multi-tasking, ability to prioritize and meet tight deadlines
• Occasional travel is required; Up to 10%

Preferred Type of Experience the Job Requires

• US Retail International container management

Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.