We are The Pharm: an integrated, multi-specialty service and consulting model dedicated to a single, iconic client – Boots UK – with one shared mission: to help people across the UK lead healthier and happier lives. 

We bring together experts from across multiple WPP agencies and disciplines to grow a national treasure of a brand, and in doing so, grow ourselves – our skills, our perspectives, our creativity and our careers. 

The Role 

We’re looking for a superstar throughtheline Senior Account Manager to join our Brand Experience (BX) team, working on Boots. Typically, you will report into an Account Director or Business Director depending on the project. 

• You will help lead small to medium-sized projects and act as day-to-day support on larger projects, armed with your experience and proven ability to think and do. 
• You will ensure operational excellence on the projects you manage.   
• You will serve as day-to-day client contact and be viewed as an integral part of the account team, who is able to offer valuable input on strategy, creative, production and delivery. 
• You will ensure the highest standard of execution across all project deliverables. 
• You will have a solid understanding of strategy and always ensure that you and the team are working towards strategic objectives. 
• You will help lead key client meetings including status meetings, briefings, cross-agency partner meetings, and agency presentations. 
• You will manage financial responsibilities including reviewing SOWs, estimates and billing for your projects.  
• You will seek understanding of client business objectives relative to your projects. 
• You will maintain and grow your knowledge of the business competition. 

What we’re looking for

• Experience as an Account Manager delivering large scale TTL campaigns. ATL experience is a must. 
• Has a can-do attitude, comfortable with the pace of a fast-moving account, a safe pair of hands under pressure, embraces change and being a proponent of it. 
• Strong team player with a collaborative nature. 
• Ability to build trusting relationships with client and agency partners. 
• Buttoned down, with strong attention to detail. 
• Strong presentation skills. 
• Thinks and operates with strategic mindset when prioritising tasks. 
• Manages up and knows when to escalate concerns internally or with client. 
• Helps mentor and support career development of junior team members.
• Actively contributes to team and department culture. 

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