Dispatcher

Posted:
10/22/2024, 5:00:00 PM

Location(s):
British Columbia, Canada ⋅ Langford, British Columbia, Canada

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

We are looking for someone seeking exciting new opportunities as a Dispatcher for our thriving team. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.



What we can offer you:

  • A competitive salary

  • Comprehensive benefits and employee assistance program accessible.

  • A generous employer contribution to the pension plan.

  • Complete insurance coverage.

  • Employee discounts on automotive products.

  • Career development opportunities

  • Work in a dynamic work environment you’ll be able to expand your skills



Your Daily Contribution & Impact:

  • Coordinates and follows up on activities relative to customer deliveries and supplier pick-ups, according to schedules, customer service promises, needs of inside and outside sales employees. Maintain constant communication with drivers in transit, or with customers about the status of orders

  • Ensure efficient driving routes and assign deliveries to drivers based on location and priority

  • Schedule workforce in collaboration with Store Manager and coordinate the work of the drivers to reduce delay and meet time expectations

  • Distribute fleet vehicles, keys, company fuel cards, phones, record keeping forms and parts deliveries to drivers

  • Ensure drivers enter delivery times into delivery tracking system, if available, or onto manual sheets

  • Verify returns of customers' goods before credits are completed by the sales team, if applicable

  • Pick and pack orders and ensure orders are accurate and ready for delivery

  • Conduct/support daily, weekly, monthly inspections of trucks and scheduled maintenance in conjunction with Store Manager and ensures reporting of any accidents as required

  • Schedule vehicle repairs with local repair facilities and communicate vehicle issues to management



Expertise & Essential Skills:

  • 1 to 3 years’ experience in related position

  • Valid driver’s license and good record of conduct

  • Excellent customer service skills

  • Lifting of heavy equipment of up to 50 pounds



Why Bumper to Bumper?

  • We are a Canadian company in Boucherville, QC, part of the LKQ Group – North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 190 auto parts stores and more than 80 automotive service providers operating in Canada under the Bumper to Bumper® banner.
  • More than just a brand, Bumper to Bumper is a team of passionate individuals. With a fresh vision and a recently reinvigorated leadership team, collaboration is at the core of our success.
  • Join us to be part of a growing company and contribute to our ongoing success in the automotive industry.
  • Bumper to Bumper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Long live your career at Bumper to Bumper!

Uni Select Inc

Website: https://uniselect.com/

Headquarter Location: Boucherville, Quebec, Canada

Employee Count: 5001-10000

Year Founded: 1968

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Automotive ⋅ Retail ⋅ Supply Chain Management ⋅ Wholesale