Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary (Role purpose and objectives)

The Medical Science Liaison Manager (MSLM) Innovative Medicines is the crucial bridge between Medical Science Liaisons (MSLs) and the Therapeutic Area Network (TAN)-team. The MSLM plays an important role in translating valuable insights and impact measurements into opportunities, strategy and tactics aimed at enhancing the launch readiness and to drive appropriate adoption of BMS products/ therapies. The MSLM is responsible for the performance, development and growth of the Medical Science Liaison (MSL).

MSLM is expected to have at least 60% field focus (including MSL coaching and field visits).

Key Responsibilities

• Facilitates a seamless transition from the medical field to the sales field during launch period in close collaboration with First Line (sales) Manager (FLM)
• Ensures content delivery and support for MSLs in liaison with Disease Area Specialist (DAS) and enable them to focus on their field activities
• Unleashes potential of MSLs (e.g. communication, ownership, growth mindset)
• Develops field strategy in collaboration with Therapeutic Area Lead (TAL) and TAN stakeholders (e.g. DAS)
• Translates impact and insights to inform opportunities (in alignment with MSLs), strategy and tactics in collaboration with TAL, DAS and the Therapeutic Area Network (TAN)–team
• Delivers input for Unified Strategic Brand Plan and medical plan in close collaboration with DAS and Medical Engagement Lead (MEL) (where appropriate)
• Defines and tracks impact measurements (level of understanding and sentiment) and takes proactive actions as necessary to support MSLs (Interact and Lx Playbook)
• Analyzes and reports performance data (e.g. coverage, number HCPs, visits) to manage MSLs as necessary to optimize performance
• Coaches MSLs to optimize their performance by group coaching, one to one coaching, co-visits etc. To support MSLs in their personal development and growth.

Collaboration with other roles

• Strong collaboration with MEL, DAS, FLM if field medical is involved
• Strong peer-to-peer communication with and active contributor to TAN-team if medical field is involved

Key competencies desired

• Accountable empathic people manager, with a proactive, solution-oriented mindset and a pragmatic hands-on approach
• Embraces a business mindset, translating insights and impact of the medical field to inform tactics, opportunities and strategy
• Strategical thinker, concerning business priorities and adapt these to pre-launch resources strategy
• Proven record of developing high impact peer-to-peer engagement
• Embraces a growth mindset, continually seeking opportunities to initiate and implement change within the team. Encourages and supports team members in adapting to and thriving in changing environments
• Proficient in analyzing impact measurements and drawing meaningful conclusions to inform decision-making
• External Environment acumen

Required Qualifications & Experience

• Scientific background by education; At least >3yrs experience in medical role within the pharmaceutical industry or >5yrs within another role within the industry
• Ability to navigate and build relationships across teams, including across functions and capabilities
• Ability to collaborate and work cross-functionally
• Demonstrated leadership experience and ability to lead teams

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.