Collections Support Analyst with Turkish

Posted:
9/13/2024, 3:30:59 AM

Location(s):
Gdańsk, Pomeranian Voivodeship, Poland ⋅ Pomeranian Voivodeship, Poland

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

THE WORK:

  • Record, verify, and execute transactions while proactively enhancing skills and updating documentation.
  • Thrive on continuous advancement by resolving cases and handling SSF tickets/emails in a timely manner.
  • Collaborate closely with the team and embrace challenges as opportunities to improve processes and drive outcomes.
  • Ensure compliance with policies and internal controls, dedicated to ongoing improvement in meeting KPIs and SLA goals.
  • Actively participate in meetings, fostering a forward-thinking and growth-driven environment.

HERE'S WHAT YOU WILL NEED: 

  • Fluency in Turkish and English is required.
  • Strong communication skills, a positive attitude, and the ability to work in a team.
  • Collection experience is essential.

BONUS POINTS IF YOU HAVE:

  • Knowledge of SAP, SSF, ServiceNow, or Salesforce is a plus.

WHAT WE OFFER?

  • Permanent employment contract.
  • Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.

  • A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
  • Employee Assistance Program - legal, financial, and psycho[1]logical consultations.
  • Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
  • Paid employee referral program.
  • Private medical care, life insurance. • Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

Join our team to advance your career in a dynamic and innovative technology industry!

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing