At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Main Responsibilities:

Lead Qualification & Sale Closure:

• Focus on qualifying leads and closing sales with Tier 2 customers.
• Responsible for selling a subset of Infobip's products or services either directly or through partners to the customers in the designated team or squad.

Collaboration with Specialists:

• Engage with specialists (e.g., technical or product experts) when required to address specific customer needs or challenges during the sales process.

Solution Proposal Development:

• Develop comprehensive solution proposals that cover all aspects of the application and how Infobip’s products or services meet the client’s needs.

Sales Management:

• Manage the sales process from lead to closure, including sales forecasting, resource requests, account strategy, and planning.

Value Proposition Development:

• Participate in developing and presenting a strong value proposition to customers.

Pricing & Contract Negotiation:

• Negotiate pricing and contractual agreements to finalize sales and close deals.

Client Relationship Management:

• Maintain ongoing client relationships by collaborating with Mid-market Account Managers (MM AMs) to sell and maintain account health.

Cross-selling:

• Cross-sell additional products or services to existing accounts, especially in more complex deals (e.g., renegotiations).

Success Metrics:

• Achievement of Sales Quotas:
  Track progress against quarterly and annual sales KPIs, ensuring the sales target is met.

• Customer Engagement:

  Number of products promoted to customers.Conversion rate of leads into opportunities.Identifying and targeting the right customers within the designated account list.

• New Opportunity Generation:
  Focus on generating new opportunities for sales.

• CRM Reporting Efficiency:

  Maintain up-to-date and accurate information in the CRM system.Provide timely and accurate updates on the sales process.

• Relationship Building:
  Develop strong relationships and networks within the industry and customer base.

Job Requirements:

Experience:

• 2-4 years of B2B sales experience, preferably in tech, SaaS, or telecom.

Language Skills:

• Fluent in Cantonese (native level) and English (professional proficiency), both spoken and written.

Sales Skills:

• Proven ability to generate leads, close deals, and meet sales targets.
• Experience using a CRM system (e.g., Salesforce) to track sales progress.

Client Relationship:

• Ability to build and maintain relationships with customers in the Hong Kong market.
• Strong communication skills to present solutions and negotiate deals.

Market Knowledge:

• Familiarity with the Hong Kong market and local business environment.

Results-Oriented:

• Self-motivated with a focus on achieving sales goals and driving new business.

Team Collaboration:

• Ability to work collaboratively with internal teams to ensure client success.

#LI-XL1