Customer Success Manager

Posted:
6/11/2024, 8:49:28 AM

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

About Toku
Crypto has had tremendous growth over the last several years. That growth comes with inevitable regulation. Regulation, in our view, is a good thing because it increases adoption.

Organizations that enable this transition from the pre-regulation to post-regulation environment - the companies compliantly navigate a changing regulatory landscape, or better yet, facilitate it, will be some of the most relevant organizations of the future. Toku will be one of those companies.

Toku’s products enable crypto-native companies to compliantly compensate their teams in both fiat and tokens in over 100 teams globally. Toku’s growing list of customers includes Aragon, Astar, dYdX, Filecoin Foundation, Gitcoin, Gnosis, Hedera Hashgraph, Protocol Labs, Teller, Safe, Storyverse, and others.

Paying people with tokens is such an obvious and early real-world use case of any token, regardless of what else the token can do. All tokens can be used to compensate workers - and in fact, are! Toku ensures that all token compensation is managed legally, and proper taxes are paid. This is a critical part of the transition to a post-regulation crypto industry.

Toku raised $20 million from a consortium led by Blockchain Capital with Protocol Labs, GMJP, OrangeDAO, Orrick, Reverie, Quantstamp, Next Web Capital, and prominent angel investors including Protocol Labs founder Juan Benet and Alchemy co-founders Nikil Viswanathan and Joe Lau. Read more about Toku in FortuneYahoo Finance, and CoinDesk.

To learn more, check our website.

About the Role
Toku is looking for a Customer Success Manager focused on developing and maintaining relationships with customers. You'll send time learning about their organizations, helping them to achieve business objectives through partnership with Toku.

As Toku's Customer Success Manager, you are consultative and pragmatic with a background in EOR, PEO, HR Outsourcing, or Recruiting. You've got a sharp eye for growth opportunity. You're willing to roll up your sleeves to partner with Sales, Engineering, and Legal teams to find creative solutions that drive growth and customer loyalty.
Toku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply.

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