Why Ryan?

• Global Award-Winning Culture

• Flexible Work Environment

• Generous Paid Time Off

• World-Class Benefits and Compensation

• Rapid Growth Opportunities

• Company Sponsored Two-Way Transportation

• Exponential Career Growth

The Systems Administrator II maintains and manages server computing and storage platforms, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities.

Duties and Responsibilities, as they align to Ryan’s Key Results

People:

• Create a positive team experience.
• Receives cross training from other members of the Information Technology department.

Client:

• Proactive work status update to US / India liaison.
• Respond to client inquiries and requests from tax authorities.

Value:

• Proactively monitor and support all systems equipment and software to ensure high availability, including: servers, tape backups, UPS and printers.
• Maintain and support various Ryan applications, OS hardening, virus management services, server clustering.
• Supports critical server applications, including Microsoft® Exchange, mail gateways, and Web proxies.

• Maintains computer security.
• Maintains server computers, storage systems, and tape backup systems with current BIOS/firmware.
• Maintains server operating systems with current security patches.
• Restores user files as required.
• Contributes to the maintenance of the Information Technology department's disaster-recovery plan.
• Maintains server asset inventory and appropriate documentation.
• Cross trains other members of the Information Technology department.
• Performs on-call duties on a rotational basis.
• Contributes to efficiency improvements through process automation.
• Assists with other projects as needed.
• Support and assist the Help Desk and act as PC specialist when needed.
• Performs other duties as assigned.

Education and Experience:

High-school diploma or general equivalency diploma (GED), and three to five years related systems administrator experience.

Computer Skills:

To perform this job successfully, an individual must have basic knowledge of Microsoft® Word and Access and intermediate knowledge of Microsoft® Excel, Outlook, Internet navigation and research, systems administration tools, and scripting and automation tools.

Certificates and Licenses:

Valid driver's license required. Windows Server, Microsoft® Exchange, EMC Storage and Active Directory certifications preferred.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Environment:

• Standard indoor working environment.
• Occasional long periods of sitting while working at computer.
• Position requires regular interaction with employees at all levels of the Firm and interface with external vendors as necessary.
• Independent travel requirement: up to 25%.

Equal Opportunity Employer: disability/veteran