Field(s): Business & Strategy ⋅ Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management
Responsibilities:
Deliver business result and algin business direction as priority
Overseeing and optimizing all aspects of store operations to enhance efficiency, customer satisfaction, and overall business performance
Develop and implement operational policies and procedures to enhance productivity and customer service
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
Foster strong, collaborative working relationships with key cross-functional partners at corporate and in the field
Develop and implement strategies to maximize revenue and profitability
Collaborate with department heads to optimize inventory management, merchandising, and sales strategies
Conduct regular store audits to ensure operational excellence
Requirements:
Degree in Business or Marketing with 10 years of significant experience in Sales and Retail Operations Management, of which at least 5 years in a Senior Manager position
Strong drive with sound business/commercial acumen skills
Exemplary planning and execution skills: establish plans, manage and improve process, drive team execution
Superior analytical skills, proficient with numbers and interpretation
Good business development and negotiation skills
High impact communication and influencing skills
Strong problem-solving and decision-making skills
Ability to build relationships and deal with multiple partners