Senior Specialist, Business Analysis (Italian speaker) - Vilnius, Lithuania

Are you passionate about gathering business requirements and developing or modifying operational processes? Do you have experience in coordinating and leading various analytical projects and driving customer experience? Are you interested in joining a Globally diverse organization, where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Specialist, Business Analysis.

Western Union powers your pursuit.

As a Senior Specialist, Business Analysis, you will be working closely with business analysts, policy owners, functional leaders, business and technical stakeholders on delivering Anti-Money Laundering Compliance solutions. You will be primarily responsible for identifying, assessing and analyzing business requirements and designing solution implementation plans.

Role Responsibilities

• Assisting stakeholders with evaluating the impact of new opportunities and estimating the effort required to implement solutions.

• Collecting and documenting Anti-Money Laundering Compliance project requirements from business stakeholders across the organization.

• Conducting impact analysis and high-level estimations for solution requests and post implementation analysis.

• Facilitating requirements and design discussions between stakeholders and partner resources.

• Analyzing business workflows and suggesting improvements.

• Assisting in specific process improvement projects.

• Performing time studies as needed using sampling methods and tools to capture time.

• Process mapping for review and improvement identification.

Role Requirements

• Fluency in English with outstanding verbal, written and listening skills is mandatory.

• Fluency in Italian with outstanding verbal, written and listening skills is mandatory.

• 2+ years’ experience in similar roles such as business analyst, process improvement specialist, or project manager/coordinator.

• Bachelor’s degree in engineering (i.e. Industrial), business administration, finance or a related discipline. An equivalent combination of education and experience will also be considered.

• Excellent interpersonal skills.

• Proficiency in MS Office suite (Visio, PowerPoint, Excel, Word, Outlook.

• Demonstrated critical-thinking, problem-solving, and goal-setting skills are required.

• Ability to manage multiple deliverables in a highly energized and fast-paced environment, within a framework of constantly shifting deadlines and deliverables.

• Experience with collecting, analyzing, and documenting requirements with minimum support.

• Ability to build relationships at all levels of the organization.

• Strong oral and written communication skills.

• Project management and/or Process Management experience/knowledge with ability to drive projects to successful completion.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The monthly gross base salary range is 1,475 – 2,617 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the below benefits specific to your location and note that your recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania specific benefits include: 

• This specific role is eligible to receive conditional Italian language allowance

• Private Health Insurance (3 options)

• Life & Accident Insurance

• Additional days off

• Wide variety of discounts and special offers

• ⁠Free Fitness facilities

• Volunteering activities

• Referral program

• Relocation Buddy support upon request

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

10-31-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.