App/Cloud Support Associate Manager

Posted:
11/22/2024, 7:11:45 AM

Location(s):
California, United States ⋅ Pleasanton, California, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Software Engineering

App/Cloud Support Associate Manager (Accenture LLP; Pleasanton, CA): Accenture LLP has multiple openings for the position of App/Cloud Support Associate Manager in Pleasanton, CA, and the job duties are as follows:

  • Analyze, investigate trends of product issues, and define strategy/plan to implement fixes/enhancements.
  • Manage staffing to align with the specific system/application/quality requirements.
  • Manage stakeholder communications and provide updates on delivery performance and strategic planning.
  • Collaborate with engineering or software developers to provide product feedback and create/execute action plan for improvement.
  • Review system/product/application requirements and put together a plan to meet user needs.
  • Establish technical documentation and strategize cross skilling for interoperability of solutions.

BASIC QUALIFICATIONS:

Must have a bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry. 
 
Must have 3 years of experience in each of the following:

  • Analyzing and troubleshooting Android, IOS and Unity issues to evaluate results and solve problems;
  • Administering capability building through continuous cross skilling on cloud products and technologies;
  • Administering service delivery utilizing Agile and scrum methodology;
  • Collaborating with cross-geographical and cross-functional teams to meet delivery expectations and goals;
  • Developing applications on Firebase and supporting the developer community by troubleshooting Firebase related issues;
  • Designing and implementing enhancements for bugs in Firebase open source Software Development Kit (SDK);
  • Designing and coding Android applications utilizing JavaScript and typescript languages;
  • Application development and support using Android Studio, Android SDK and Android tools; and
  • Creating project plans and estimates, handling project risks and issues, and providing project status to the client and internal stakeholders.

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

To apply, please click the ‘APPLY’ button.

Pursuant to the California Transparency Bill, the offered wage for this role is $157,373.00 year.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here 

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Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.
 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 
 
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For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement

Requesting An Accommodation 
 
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. 
 
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter. 
 
Other Employment Statements 
 
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.   

 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 
 
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. 
 
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. 

California requires additional notifications for applicants and employees.  If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing