Scheduled Hours

37.5

Position Summary

The Student Engagement and Support Advisor II at Washington University's Brown School plays a pivotal role in providing dedicated support to Master of Social Work, Public Health, and Social Policy Master's students. This position is responsible for enhancing student wellness, support, experiences, and leadership development by working closely with individual students. In addition, this role provides support in addressing emergent student issues and concerns with implementation and facilitation of programming and events related to student support and well being and events hosted through the Department of Student Engagement.

Job Description

Primary Duties & Responsibilities

• Serves as the primary point of contact for students seeking assistance with academic and non-academic challenges. Supports students by helping them navigate School and University systems, policies, and guidelines. Responds promptly to inquiries from students, faculty, staff, and the community, with a focus on resolving issues during the initial contact. When necessary, direct inquiries to the appropriate personnel or departments for further assistance. This position will include collaborating with campus partners, providing education and resources to students and provide referrals and conducting follow up to determine the success and/or need for additional support.
• Designs, implements, and facilitates programming around student support and wellness, collaborating with University and community partners when appropriate.
• Assists the Department of Student Engagement with the implementation and facilitation of New Student Orientation, Fall semester onboarding, December and May Commencement events, Brown School Excellence Awards and other student initiatives, programs and events as needed.  
• Manages Student Support tracking documents and lead the Student Support Team meetings to discuss and strategize support for active students of concern, promoting a holistic approach to student well-being and success.
• Performs other duties as assigned.

Working Conditions

• This will be a time-limited position, starting with 1.5 years.
• This position will be provided office and computer.
• This role will need to be flexible in their working schedule.
• Will require some evening and weekend availability and reliable transportation as well as the ability to lift and carry items over 25 lbs.

Preferred Qualifications

• Master’s degree in Social Work or closely-related field.
• Two years of prior work experience in student services or any social service related field.
• Work experience in academic advising.
• Experience in student services or any social service-related area.
• Experience in individual and group advising.
• Experience in event planning and implementation.
• Experience with crisis management.
• Experience with and knowledge of working with graduate and/or professional student programs.
• Possesses excellent assessment, case management, crisis intervention, interpersonal conflict, mediation and communication skills.
• Experience in working with marginalized student populations.
• Student focused.
• Detail-oriented, reliable, and dependable.
• Ability to work independently and accurately and make decisions in accordance with established policies and procedures.
• Ability to plan, prioritize and manage multiple projects.
• Communicate effectively with people from a wide variety of backgrounds.
• Strong relationship building skills.  
• Demonstrate initiative, planning and organizing skills, and problem-solving skills and ability to adapt to new conditions and assignments.
• Demonstrate problem solving skills and ability to adapt to new conditions and assignments.
• Ability to work in various settings, such as large teams, one-on-one meetings, and social settings.
• Demonstrate creativity with programs and support services development and work effectively as a team player.
• Working knowledge of Microsoft office tools.

Required Qualifications

Bachelor’s degree and three years of related work experience or a Master's degree and one year of related experience.

Grade

G10

Salary Range

$49,700.00 - $82,100.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.