Customer Service Specialist: Supply Chain

Posted:
7/27/2025, 6:50:38 PM

Location(s):
North Brabant, Netherlands ⋅ Breda, North Brabant, Netherlands

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Operations & Logistics

Workplace Type:
On-site

     

JOB DESCRIPTION:

Join Our Team as a Customer Service Specialist in Supply Chain

Location:Breda, Netherlands 

About Our Diabetes Care Division: 

At Abbott, we believe in the power of health. For over 135 years, we've been helping people reach their potential because better health allows individuals and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create innovative solutions across the spectrum of health, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most revolutionary technologies in healthcare, helping people live their best lives through better health. 

The Opportunity 

We’re looking for a proactive and detail-oriented Customer Service Specialist to join our dynamic Global Supply Chain team. Based in Breda, you will support management of supply flow across the network ensuring it meets regulatory, commercial and customer needs whilst optimising resources. Acting as part of a wider team, you’ll coordinate team projects, collaborate with various stakeholders, strategize and plan deployment of ADC products from manufacturing sites and distribution centers to affiliates, supporting both operational excellence and strategic initiatives. 

 

What You’ll Do 

  • Support supply/demand planning and deployment activities across regions 

  • Monitor and resolve issues related to order fulfilment, backorders, and inventory allocation 

  • Optimise supply and inventory parameters to support on-market labelling changes, new product introductions, and regulatory requirements 

  • Collaborate with global partners to align processes and drive supply chain efficiency 

  • Manage and maintain accurate order data in our ERP systems 

  • Generate essential reports and communication to stakeholders 

  • Coordinate data driven decisions and implement solutions to fulfil customer requirements 

  • Initiate continuous improvement projects to optimise supply chain processes 

  • Ensure compliance with internal SOPs, quality systems, and regulatory standards 

  • Maintain audit-ready documentation and contribute to continuous improvement initiatives 

  • Uphold EHS standards and complete all required training in a timely manner 

 

What We’re Looking For 

  • English speaking, with relevant business qualification or equivalent experience 

  • Experience in a supply chain, operations, or manufacturing environment—ideally within a global, fast-paced setting rober 

  • Strong literacy, numeracy, data-driven decision making and analytical skills 

  • Proficiency in MS Office and ERP/CRM systems 

  • Excellent communication, proactive problem-solving, and organizational skills 

  • Ability to manage multiple stakeholders and work collaboratively across teams 

 

Why Join Us? 

 
At Abbott Diabetes Care, we’re committed to innovation, quality, and making a difference in people’s lives. You’ll be part of a supportive team that values integrity, collaboration, and continuous improvement. 

 

Note: Must be based in the Netherlands and able to work onsite 4x a week.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Customer Service

     

DIVISION:

ADC Diabetes Care

        

LOCATION:

Netherlands > Breda : Minervum 7201

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

No

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

     

     

     

Abbott

Website: https://abbott.com/

Headquarter Location: Illinois City, Illinois, United States

Employee Count: 1001-5000

Year Founded: 1944

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Biotechnology ⋅ Emergency Medicine ⋅ Genetics ⋅ Health Care ⋅ Health Diagnostics ⋅ Manufacturing ⋅ Medical ⋅ Medical Device ⋅ Nutrition ⋅ Pharmaceutical