Project Role : Program/Project Management Lead
Project Role Description : Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
Must have skills : Service Delivery, Microsoft Dynamics 365 Operations Functional
Good to have skills : Infrastructure Service Management, Service Desk Management
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Program/Project Management Lead, you will lead business and technology outcomes for assigned program, project, or contracted service. You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Your typical day will involve overseeing and managing the program or project, ensuring that all deliverables are met, and collaborating with cross-functional teams to achieve desired outcomes. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Ensure effective communication and coordination between team members - Identify and mitigate risks and issues - Monitor and report on project progress Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Delivery, Microsoft Dynamics 365 Operations Functional - Good To Have Skills: Experience with Service Desk Management, Infrastructure Service Management - Strong understanding of project management methodologies and tools - Excellent leadership and communication skills - Ability to analyze and interpret data to make informed decisions - Experience in managing budgets and resources Additional Information: - The candidate should have a minimum of 7.5 years of experience in Service Delivery - This position is based at our Ahmedabad office - A 15 years full-time education is required

15 years full time education

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