At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. We are guided by principles that shape how we think, build, and execute, including deep customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in small, highly skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.

We’re building a globally diverse team of technologists and problem solvers who thrive in fast-paced environments, value collaboration, and approach every challenge with a Day 1 mindset. With hubs in New York City, Mountain View, Latin America, and India. If you’re driven by continuous learning, rapid iteration, and the challenge of building in a high-growth startup, this is more than a role—it’s a journey.

We are seeking a Senior Staff Systems Engineer to drive the architectural vision for our GenerativeAgent product. In this role, you will design and build a highly scalable, multi-agent platform that powers real-time voice and text customer service experiences across a wide range of industries.

As a Senior Staff Engineer, you will set long-term system direction, tackle the organization’s most complex technical challenges, and partner closely with engineering, product, security, and operations leaders. You will ensure our systems are resilient, scalable, and tightly aligned with both customer needs and business goals, while maintaining a strong hands-on presence and broad organizational impact.

ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance. #LI-AG1 #LI-Hybrid