Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!
About Eucalyptus
Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.
Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.
Our 5 clinics (
Juniper,
Pilot, Kin,
Software, &
Compound) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines).
We’ve raised over AUD$160M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions.
We’re looking to continue building our team of executional weapons who are passionate about healthcare, aren’t afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.
About the Role
We like to do things a bit different... we are a telehealth company taking an alternate approach to the traditional pharmacy - we specialise in the online pharmacy space.
With consumer habits changing and high demand for digital health services, we have connected patients to doctors and pharmacists with medication delivered from our pharmacy to patients Australia-wide.
Our partner pharmacy specialises in the delivery of niche pharmacy services. They are a dynamic team that takes an alternative approach to traditional pharmacy.
What you'll do
As the pharmacist reporting to the Head Pharmacist and Pharmacy Site Coordinator and, you will have the opportunity to join our pharmacy team to take charge of the following tasks:
- Ensure medicines are accurately dispensed for patients in accordance with the prescriber's intentions.
- Provide advice and support to our patients within your areas of clinical expertise.
- Collaborate with the dispensary team and Head Pharmacist to maintain a safe and efficient dispensing service.
- Identify and address issues and potential improvements in dispensing accuracy and patient safety, escalating them to senior colleagues as necessary.
- Offer constructive feedback to dispensing staff when errors occur.
- Record and analyse near-misses in the pharmacy.
- Monitor your own accuracy and the accuracy of others in the team.
- Lead and guide pharmacy assistants and dispensary technicians in effectively meeting team goals and site performance expectations.
- Own a set of responsibilities for accuracy and safety in the pharmacy.
- Work in both ambient and cold chain environments to oversee and ensure the safe and effective supply of medications to patients.
- Prepare and assemble packaging materials (e.g., boxes, CMIs, ...)
- Participate in the replenishment of passive cooling packaging in temperature controlled environments (freezer, cold room)
- Assist in the pharmacy with other tasks as required (e.g., stocktakes, tidying up, courier collection cage preparation, ...)
- Perform other non-clinical pharmacy duties as required.
- Carry out additional duties and responsibilities as reasonably directed by the Head Pharmacist and/or Pharmacy Site Coordinator.
About You...
- Bachelor of Pharmacy
- Current AHPRA Registration (must be a registered pharmacist in Australia with substantial clinical experience. Experience in online or telehealth settings is highly desirable).
- Empathetic towards our diverse patient base, committed to enhancing patient outcomes through quality and safety.
- Highly skilled in clinical pharmacy with experience leading teams and managing complex cases.
- Meticulous and thorough in executing tasks and maintaining high standards of accuracy.
- Adaptability in using dispensing software (Z-Software use regarded).
- Strong ability in word processing (Microsoft Word/Google Docs) and spreadsheet (Microsoft Excel/Google sheets) highly regarded.
- Able to manage significant responsibilities with autonomy, ensuring consistent and dependable performance.
- Clear and articulate in conveying ideas and clinical information.
- Enjoy tackling challenging problems with innovative solutions.
- Adept at overcoming obstacles with creativity and diligence.
- Openly shares insights, challenges respectfully, and takes ownership of mistakes.
- Driven by a genuine desire to improve patient health and well-being.
- Reliable, punctual and hard working.
- Flexible availability.
- Experience working in a team environment.
- Ability to take on feedback and use it to catalyse personal growth and change.
- High standard of presentation and grooming.
You'll be...
- Safety focused - you proactively manage risk and maintain compliance.
- Customer obsessed - you are driven to deliver an exceptional patient experience.
- Reliable - we can put our trust in you to deliver high quality work on time.
- A can-do attitude - incredible attention to detail and a true problem solver.
- Tech literate - we will use the latest digital tools to run a modern, paperless digital pharmacy.
And it would be awesome if you have...
- Compounding or manufacturing experience