Associate, Service Request Management

Posted:
10/8/2025, 5:00:00 PM

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Ensign is hiring !

Job Scope

  • Analyze and understand customer needs and requirements to provide tailored solutions.
  • Prepare and generate quotations to customers using Salesforce.
  • Collaborate with vendors to negotiate and secure competitive pricing.
  • Support bid management activities, including:
    • Reviewing tender documents thoroughly.
    • Preparing and organizing all necessary submission documents.
    • Ensuring accuracy and completeness of submission materials.
    • Verifying costing sheets for correctness prior to submission.
  • Maintain and update the Monthly Tracker to monitor received opportunities and purchase orders (POs).

Requirements

  • Diploma/ Degree in Computer Science, Business Administration or a related field is preferred.
  • Proficient in corporate productivity software and web-based presentation tools.
  • Experience using Salesforce.com or similar CRM platforms is preferred.
  • Strong verbal and written communication skills.
  • Excellent listening and presentation abilities.
  • Capable of multitasking, prioritizing tasks, and managing time efficiently.
  • Basic proficiency in Microsoft Excel.

Ensign Infosecurity Pte. Ltd

Website: https://ensigninfosecurity.com/

Headquarter Location: Singapore, Central Region, Singapore

Employee Count: 501-1000

Year Founded: 2018

IPO Status: Private

Industries: Cloud Security ⋅ Consulting ⋅ Cyber Security ⋅ Identity Management ⋅ Information and Communications Technology (ICT) ⋅ Information Technology ⋅ Internet ⋅ Network Security ⋅ Penetration Testing ⋅ Professional Services