Located in the nation’s first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city’s expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day.

Job Specific

• Ensure local compliance with all Loews Corporate Human Resources policies and practices
• Develop a recruitment strategy and recruit staff.  Utilize various sources to assist in this process, ensuring affirmative action compliance
• Evaluate changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction and to maintain market dominance and exceptional financial returns
• Ensure employment offers have the necessary approvals and fall within specific company guidelines
• Prepare offer letters according to hotel policy or upon request by Executive Committee Members
• Maintain up-to-date staffing guides and ensure their adherence
• Participate in policy making and general operating decisions as a member of the Executive Committee
• Oversee the development and administration of all employee benefits
• Respond to any labor charges brought against the hotel and represent the hotel in all such hearings
• Oversee the administration of all workers’ compensation claims and represent the hotel at all hearings.  Serve as intermediary between employee, physician, and insurance company.  Develop modified work whenever possible.
• Develop and define training programs with appropriate individuals.  Perform the training for pertinent subjects associated with HR policies, laws, etc.
• Train all managers in HR policies and procedures, including the proper usage of all Human Resources forms.  Oversee Hotel Orientation.
• Monitor discipline, suspension, and termination documentation and procedures
• Develop budgets and work within approved budgetary guidelines for the department
• Direct all Human Resources managers in setting annual personal objectives and PACE Plan goals
• Evaluate the performance of Human Resources employees, determining improvement and training needs and requirements for advancement
• Maintain records and retain all personnel related records according to prescribed local, state, or federal law and company policy
• Oversee the administration of unemployment insurance tax management, including all responses, appeals, and hearings
• Ensure timely response is made to any claim, court issued documentation, or other report requiring Human Resource approval, action, or contribution
• Develop policies and procedures relating to all employee issues.  Ensure consistent application of such.
• Oversee the investigation of any insurance, benefit, or work-related issues management or staff may have
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

General

• Promotes and applies teamwork skills at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to guests, management and fellow employees
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Complies with hotel standards, policies and rules
• Recycles whenever possible

Qualifications

• B.A. or B.S. in related field or equivalent experience
• Minimum five years experience in HR leadership at a single property or two years experience managing multiple locations
• Full knowledge of applicable state and federal labor laws
• Excellent communication skills – oral and written
• Excellent organizational skills
• Ability to interact with all levels of staff effectively
• Experience with Workers’ Compensation issues and the development of modified work programs
• Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively
• Able to work a flexible schedule, including weekends and holidays